Part-Time Specialist II, Financial Aid

Commitment to Mission:

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs:

• Students Matter
  
• Inspire Excellence
  
• Act Intentionally
  
• Better Together
  
• No Fear!
  
• Trust!
  

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance .

Campus Marketing Statement:

Lone Star College-North Harris

Lone Star College, located in the north metropolitan Houston area, is one of the largest and fastest growing community colleges in the country featuring six comprehensive colleges and 10 centers with over 95,000 credit and non-credit students each semester, an annual budget exceeding $500,000,000, and 7,300 employees spread over a 2100 square mile area.

LSC adds $3.1 billion to the local and regional economy by providing educational opportunities across the north Houston region.

Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original and largest college in the Lone Star College System family. Serving the community for more than three decades, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields.

Campus address is 2700 W.W. Thorne Drive. Houston, Texas 77073-3499.

Position Summary:

Under limited supervision, position acts as first point of contact for students in the Financial Aid area. Position provides information to students about financial aid functions, timelines, and eligibility; triages students to appropriate staff as needed. Provides excellent customer service and communicates effectively with internal and external customers regarding regulations, policies, and procedures as outlined by the United States Department of Education and Lone Star College.

Job Functions:

• Works with students and parents to provide information regarding financial aid programs; directs students to appropriate staff as needed
  
• Assists students with completing financial aid and needed internal paperwork as situations arise
  
• Verifies accuracy of student financial aid grant, scholarship, work program or loan program application and files. Assists students and parents with the entire application and disbursement process for all federal, state and institutional aid programs utilizing electronic processes developed by the Dept. of Education
  
• Assists in identifying and clarifying conflicting database matches from the particular agency/organization; resolves database mismatches including communicating with responsible agency and student
  
• Assists with prep work for the Federal Student Loan Entrance and Exit Counseling Sessions or Orientations
  
• Assists in preparation Federal, State, Institutional and Private reports to donor or agencies
  
• Responsible for other reasonable, related duties as assigned
  

Knowledge, Skills, & Abilities:

• Proficiency in use of personal computer workstation with standard software applications
• Ability to organize functions to ensure compliance with due dates/deadlines and regulatory requirements
• Excellent interpersonal relationship and communication skills
• Ability to transfer knowledge to subordinates and higher authorities
• Ability to understand and interpret federal, state, private and institutional rules and regulations
• Problem analysis and problem resolution skills
• Ability to learn and use multiple software programs
• Ability to work with diverse student population and multitask

Salary:

$9.28/hour

Work Schedule & Conditions:

• PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
  
• Internal and external contacts as needed to carry out the functions of the position
  
• This position requires some evenings and weekend. Must be flexible
  
• Work is performed primarily in a climate controlled office environment with minimal exposure to health or safety hazards
  

Qualifications

Required:

• High school diploma or equivalent and at least 1 year of related work experience

Benefits Marketing Statement:

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in the TIAA-CREF retirement plan and more.

How to Apply:

ALL APPLICANTS MUST APPLY ONLINE ONLY!

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.