CO Sr. Quality & Innovation Project Administrator

Department: Clinical Practice Association
Work Schedule/Hours: Monday-Friday 8:30a.m.-5:00p.m. 37.5 hrs.

The Sr. Quality & Innovation Project Administrator will provide leadership and development of the communities to align with the patient safety and quality goals of Johns Hopkins Medicine. The Sr. Quality & Innovation Project Administrator will be expected to effectively, professionally, and strategically represent the Office of Johns Hopkins Physicians to JHM entities when leading the Clinical Communities Program. The Sr. Quality & Innovation Project Administrator will develop the strategy regarding program development and organize cross-entity activities in support of goals. In addition to clinical community administrative leadership, other responsibilities may include facilitating enterprise-wide programs consisting of multiple projects across Johns Hopkins Medicine, and involve developing and executing the program strategy and various enterprise-wide project plans. The Sr. Quality & Innovation Project Administrator will collaborate and communicate with the Armstrong Institute, as well as with other internal and external clinical and administrative leadership regarding program strategy, direction and progress.

Duties and Responsibilities:

Collaborate with leaders from across JHM to support training, education, research and strategic goals that strengthen the Clinical Communities program and the work of individual communities and their members. Provide leadership and support of all sponsored Clinical Communities to include overall integration, coordination and facilitation. Assist with development of innovative measures to analyze and report on JHM system performance around quality of care provided and value of services provided. Identify and/or develop robust improvement methods to close gaps and improve performance across the care delivery system and all providers in Johns Hopkins Medicine. Perform management of large-scale delivery system improvement projects such as business process improvements, change management initiatives, systems redesign and integration, and solutions development. Develop and facilitate meetings to progress the work; assist in strategic planning and work independently to achieve project goals. Identify needs and facilitate development of internal capacity to provide technical support for focused improvement priorities selected by clinical communities and the necessary tools and approaches to improve specific measures of quality. Maintain relationship with partners as determined by Clinical Community Leadership.
Provide high-level evaluation, recommendation, and coordination of critical program planning and implementation events for the program; identify and delegate action items. Utilize knowledge of quality literature, theories of innovation and clinical communities, and operational expertise to support and guide community strategies consistent with the community charter and JHM quality and safety goals. Review/access projects with leaders to identity areas to address. Determine methodology and direction, and work with individuals at multiple levels (project team). Set goals and priorities and identify resources for project team. Apply project management skills consistently on all projects to advance performance and achieve results (project charter, project plans, and other tools as needed, i.e. RACI for role clarification, etc.). Lead multiple core measure work groups/clinical communities, such as supply chain to progress team to develop and apply standard work through pathways to reduce variation in care. Work in one or more JHMI hospitals and possibly hospitals nationwide. Interact/work with leaders from multiple organizations to arrive at the best or acceptable solutions. Perform other duties as required.

Qualifications

Bachelor's degree in related discipline. Examples of related disciplines include public health, education, IT, and business. Minimum of 6 years of related experience. Excellent interpersonal skills to direct and coordinate the activities of multiple departments and successfully communicate and work with professionals at all levels of the organization. High level of organizational skills to manage projects, timetables and implementations. Analytical ability to develop and interpret application of literature, internal and external data and regulatory changes. Excellent verbal and written communication skills.

Professional level of knowledge in healthcare operations, quality improvement, program development, health policy, healthcare delivery, and finance. Proven ability to quickly develop credibility with senior administrative leadership, clinical leadership, front line staff and process owners. Knowledgeable and highly skilled in managing multiple large-scaled projects, facilitation and change management. Extensive knowledge and expertise in the use of project management methodologies and tools, e.g., Excel, database, PowerPoint, business diagramming software, statistical data analysis software. Master's degree in a related field may substitute for up to 2 years of required experience.

Preferred Qualifications

Master's in related discipline.

NOTE: The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the School of Medicine HR Divisional Office at 410-955-2990. For TTY users, call via Maryland Relay or dial 711.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job postings are updated daily and remain online until filled. See more in our FAQ .

EEO Is The Law
Applicants to and employees of Johns Hopkins are protected under Federal law from discrimination on several bases. Learn more