Manager, Alumni Education - 63673

Stanford University in California

Deadline Open until filled
Date Posted August 18, 2014
Type Administrative
Salary Commensurate with experience
Employment Type Full-time
The Manager, Alumni Education will develop, plan and execute online and in person alumni education programs for the Stanford Alumni Association (SAA), engaging Stanford alumni by fostering a lifelong intellectual and emotional connection between the University and its graduates. This position reports to the Senior Manager, Alumni Education.

Responsibilities include, but are not limited to: building relationships with SAA and campus partners, identifying Stanford content of interest to alumni, creating opportunities for alumni to access online/digital content, targeting alumni communications for intellectual programs, and coordinating webcasts and other alumni education programs. The Manager, Alumni Education will develop and maintain familiarity with Stanford faculty and academic programs.

This position requires proven experience in relationship-building, project management, and cross-department collaboration. The ideal candidate possesses intellectual curiosity, a sense of humor, a passion for online and digital programs, interest in initiating new projects across departments, and a can-do attitude. Experience with online education content and/or alumni programs is a plus.

This position manages alumni education initiatives for a program that:
Delivers alumni high-quality, superior intellectual programs featuring Stanford faculty and research.
Expands intellectual offerings to alumni by utilizing proven content delivery methods--live events, video--as well as innovative new channels, such as webinars, livestream, and online learning through MOOCs.
Focuses on relationships with campus partners interested in engaging alumni with their intellectual programs.
Identifies new faculty speakers, and builds and stewards win-win relationships with faculty.
Uses post-event feedback from alumni and staff to continually improve program offerings.

MAJOR RESPONSIBILITIES:
Foster Relationships across Stanford University and within SAA (25%)
Forge strong partnerships with Alumni Association and cross-campus colleagues in order to extend opportunities for alums to engage with the university intellectually
Convene campus partners 2-4 times per year in meetings to discuss alumni education opportunities and share best practices
Provide regular communication updates to Alumni Association staff and campus partners on intellectual content

Coordinate Webcasts and other online opportunities for alumni (25%)
Create access for alumni to Stanford intellectual programs through the use of innovative virtual channels
Project manage webcasts and other online intellectual programs, working closely with SAA and campus partners to ensure the highest quality experience for alumni
Research current trends in alumni education and technology to expand and offer intellectual content to alumni in new and interesting formats (online, supporting materials, etc.)

Manage targeted communications for alumni education programs (25%)
Work with SAA colleagues to identify target alumni populations for programs, based on topics and speakers
Work with SAA colleagues on creative briefs and communication strategies and schedules for e-mails, the website and social media
Coordinate communications efforts with campus partners
Draft compelling e-mail and website text for alumni education programs

Alumni Education program development (20%)
With the Senior Manager, Alumni Education, recruit faculty and facilitate their participation in SAA programs such as Reunion Homecoming, Sierra Camp, and regional faculty programs
Build and foster strong relationships with faculty , effectively convey expectations and troubleshoot problems
Work with faculty and tech teams to ensure excellent audiovisual production
Follow-up with faculty to review post-event feedback and ensure it is documented for future reference
Research and identify up and coming faculty speakers, and highlight new Stanford research projects of potential interest to alumni
Stay abreast of what peer institutions are doing in Alumni Education, and share best practices

Management (5%)
Supervise Administrative Associate, Alumni Education; ensure that s/he is well-trained and equipped to handle tasks and responsibilities
Manage performance to ensure a high standard of performance and that goals are consistently met
Analyze success and failures and implement process improvements; marshal resources for success

Qualifications
 A successful candidate will demonstrate superior skills in developing program content, project management, relationship management, customer service, problem solving, and possess strong communication skills. The candidate must be able to skillfully and tactfully build partnerships with key stakeholders at all levels of the organization (faculty, campus partners, school alumni relations directors, Stanford alumni, SAA and development staff), and be skilled at influencing without authority. Teamwork, attention to detail, and strong verbal and written communication skills are required as is the ability to own and execute complex projects from start-to-finish. Experience in higher education, knowledge of Stanford--its schools, research facilities and institutes--and interest in online learning opportunities and digital programs, such as webinars and webcasts, is preferred.

Bachelors degree and five years of relevant experience, or a combination of education and relevant experience required. The successful candidate must be savvy with applications such as Google Drive, Microsoft Office, Stanford Box and experience with databases; training in Stanford online systems will be provided as needed. This position requires working onsite at Stanford, occasional evening and weekend work, and some infrequent travel. To be considered for this opening you must submit a cover letter and resume.

SAA CITIZENSHIP:
In support of SAA's values and mission and to engage and interact closer with our customers, the alumni of Stanford University, you are expected to spend approximately sixteen (16) hours (with pay) over the course of the year staffing events outside of your regular job duties. Typically these events occur during the evening or weekend. They include such SAA-sponsored events as Commencement, Reunion Homecoming and STARS

Final offers of employment are contingent upon the successful completion of a background check that may include employment history, national criminal background check, national sex offender registry search and, where applicable, a credit check and/or driving record. Must be eligible to work in the United States.

We are not able to provide relocation or sponsorship for this position. Stanford University is an affirmative action, equal opportunity employer.

How To Apply

You can apply for this position online at http://stanfordcareers.stanford.edu/job-search?jobId=63673