Director, Chicago CAPS Office

Northwestern University in Illinois

Deadline Open until filled
Date Posted August 11, 2014
Type Administrative
Salary Competitive
Employment Type Full-time


Counseling and Psychological Services




The Counseling and Psychological Services (CAPS) at Northwestern University is searching for a Director of the Chicago CAPS Office. This position is a full-time 12 month position.  Reporting to the Executive Director of CAPS, this position supervises all services and staff (two staff psychologists, one staff psychiatrist, and a program assistant) at the Chicago CAPS office; also, graduate trainees and post-doctoral fellows in psychology.  The Director also functions as the primary spokesperson for CAPS on the Chicago campus and functions as a CAPS Liaison to the larger Northwestern Chicago campus community.  He/She will ensure efficient and high quality delivery of psychological services, including traditional clinical services as well as outreach and education programs on the Chicago campus.  In addition, the Director will provide psychological treatment to Northwestern University students, as well as crisis intervention, consultation, and programming to the Northwestern community.  The Director will provide training functions, including supervision of doctoral interns and post-doctoral fellows in psychology.  Some evening hours will be required.




CAPS is a dynamic unit within the Division of Student Affairs at NU and is highly utilized by students and other campus community members seeking consultations. CAPS staff are highly cohesive, collegial and passionate about working with students.  In addition, the staff highly value strengths-based leadership and partnering with other campus constituents to meet the needs of our students.  CAPS has offices on both the Evanston and Chicago campuses and, approximately 12% of the student body (NU has a total student population of approximately 17,000 students across both campuses) accesses our clinical services each year.  The Chicago office serves mainly graduate and professional students.  In addition, we reach another 5000 campus community members through outreach and educational programming annually.  CAPS also has an extensive training program, including a Post-Doctoral Fellowship, a Doctoral Internship in Psychology accredited by the American Psychological Association, and a social work internship.  CAPS is a learning organization, in that our strategic planning, priority setting, clinical and other services, and professional development are informed by local data collection as well as benchmarking with national trends and peer institutions.  CAPS also identifies very closely with the vision, values and guiding principles of the Division of Student Affairs:



We will be full partners in the student learning experience




To provide essential psychological services that address the psychological and developmental needs of students to help them thrive academically and interpersonally.


Values Statement



* We exercise the highest ethical and professional standards in our advancement of the student learning experience and in relationships with community and external partners.



* We commit ourselves to creating a Northwestern community that facilitates full and equal access to learning in and outside the classroom.

* We assess our programs, services, and institutional climate to contribute to an equitable and inclusive Northwestern experience.



*We look for creative and sustainable approaches to enhance our work, challenge assumptions, and promote strategies to advance student learning and success.

*We inspire and are inspired; we infuse energy and passion into the pursuit of our vision and mission.



*We practice open, authentic, and civil communication. We seek first to understand.

*We partner with one another, students, faculty, staff, alumni, and community members in a collegial manner that is consistently professional, respectful, and empathic.



*We strive to be thoughtful and responsible with our natural and institutional resources, facilities, and spaces.



  • Commitment to Excellence: Upholding excellence as our ultimate principle in our personal conduct, work, programs, policies, and services.

  • Accountability: Holding ourselves and others responsible to our values and guiding principles and institutional resources.

  • Communication: Consistently listening intently and sharing clear information with internal and external constituents in a timely manner.

  • Curiosity: Asking questions and seeking new approaches and strategies to find solutions and improve programs, policies, and services.

  • Authenticity: Engaging with sincerity and honesty in our interactions and decision making.

  • Intentionality: Making deliberate and strategic decisions that contribute to the welfare of our students, colleagues, and community.




Administrative/Managerial                                                                    Percent of Time:  55%

  1. Serves as a member the CAPS Leadership Team, reporting to the Executive Director.

  2. In collaboration with the Executive Director and the Director of Clinical Services, supervises all clinical services, psycho-educational programs, and training experiences for the Chicago CAPS office.

  3. Oversees the staffing disposition team at the Chicago CAPS office

  4. Supervises all professional mental health staff (2 licensed psychologists and 1 psychiatrist) and 1 Program Assistant and does annual performance evaluations with all staff.

  5. Provides utilization and other types of data reports to the Executive Director, when requested.

  6. Completes a comprehensive annual report on Chicago CAPS office yearly accomplishments and services provided.

  7. Prepares budget requests for resources needed at the Chicago CAPS office.

  8. Oversees all local clinical data collected at the Chicago CAPS office.

  9. In collaboration with the CAPS Leadership Team, articulates Strategic Plan for the Chicago CAPS Office.

  10. Assumes Executive Director Responsibilities, when requested.


    Clinical Services                                                                                   Percent of Time:  25%

  11. Provides direct services including brief individual and group psychotherapy for students, triage, intakes, crisis case management, and assumes on-call responsibilities.

  12. Maintains clinical records and necessary statistics of therapeutic and other client contacts.

  13. Consults with psychiatrists in conjunction with prescribing and monitoring psychotropic medication for psychotherapy patients.

  14. Consults with parents, physicians, faculty, academic deans, residence life staff, off-campus counseling services, other campus offices and students when appropriate and with appropriate authorization in order to provide quality care to students

  15. Makes referrals to off-campus therapists, clinics, or hospitals when appropriate.


    Outreach and Education Programs                                                     Percent of Time:  10%

  16. Conducts outreach as requested including peer counseling training, orientation sessions for new students and parents, workshop presentations and emergency support services to the campus and community.


    Training                                                                                                 Percent of Time:  5%

  17. Provides supervision, case management and consultations to doctoral interns and post-doctoral fellows.


    Miscellaneous                                                                                       Percent of Time: 5%

  18. Participates in Student Affairs committees as assigned by the Executive Director.

  19. Attends and participates in regular CAPS staff meetings, case conferences, and in-service training.




  1. Holds a completed doctoral level degree (Ph.D. or Psy.D.) in clinical or counseling psychology from an APA accredited program.


  1. Has completed a pre-doctoral internship at an APA accredited site.


  2. Licensed or license-eligible (within 6 months) in the State of Illinois.


  3. Demonstrated experience and ability to work as part of a highly cohesive and inter-disciplinary team in a university counseling center.


  4. Has a minimum of 5-8 years (post-licensure) of experience in an administrative role in a university counseling center staff professional, including individual psychotherapy, group therapy, supervision of doctoral interns and post-doctoral fellows in psychology in an APA accredited site, outreach and consultation.  Experience in the provision of crisis intervention and consultation is essential.


  5. Experience in working with the unique needs of professional and graduate students.


  6. Demonstrated understanding of ethical and legal issues in mental health practice


  7. Demonstrated experience in data base management and analyses.  Solid knowledge of SPSS or other statistical software package and experience generating reports.


  8. Experience with various word processing packages and with a scheduling software.




  1. Have administrative/managerial experience (e.g., supervision of professional staff, strategic planning, budget management) in a university counseling center or other mental health facility.


  2. Have experience with and commitment to working with diverse clients, including individuals from ethnically/racially diverse backgrounds and individuals representing varying sexual orientations.


  3. Knowledge and experience with cognitive-behavioral therapy for anxiety, depression, obsessive-compulsive disorder; substance abuse assessment and treatment.  Experience with eating disordered clients.


  4. Knowledge of Institutional Review Boards and submitting research proposals.



    Department Website



    Application Deadline


    Applications will be accepted until position is filled.


    Required Application Materials


    To be considered for the position (Job opening ID:  23319) applicants must submit the following materials electronically on the Northwestern University Human Resources site at :


  • Cover letter outlining interest in the position and addressing how you meet the specific job requirements;
  • A current CV or Resume;
  • Names and contact information (including address, telephone number, and e-mail) of three professional references.


As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.

Northwestern University is an Equal Opportunity, Affirmative Action Employee