Director of Information Systems &Technology

Columbia University in New York

Deadline Open until filled
Date Posted July 8, 2014
Type Administrative
Salary Commensurate with experience
Employment Type Full-time


The Director of Information Systems and Technology (Director) has responsibility for data management and analysis and for ensuring the acquisition, application and integration of information technology systems and high quality customer support and services supporting the academic and administrative strategies of the School. The Director is the school leader on information data management and analysis, and technology policy and practices. He/she, in consultation with the Dean of the School of Continuing Education, develops and manages the strategic plan and operating budget for the schools information technology infrastructure and other departmental expenses.





  • Lead the definition of data collection methodology, templates and tools.
  • Work with School, departmental and central University personnel to improve data quality.
  • Create, document, and manage data reporting mechanisms for strategic reporting and ad-hoc inquiries.



  • With Senior Leadership develop, implement, and evolve as required a strategic plan for SCE Data Management and Analysis that supports the strategic plan for the School
  • Ensure systems in place to collect, store, distribute and analyze student, faculty, program, performance, course, and industry data.
  • With senior leadership team, develop a standard set of dashboards and reports that illuminate SCEs performance on key indicators in student and program excellence and performance over time.
  • Develop, implement and continuously improve processes and capabilities to ensure robust, consistent, and accurate analysis and support decision making processes in timely manner.
  • With data team establish and standardize timeline for producing and disseminating those reports to support decision-making at SEM, SLAR, and Program levels.
  • With data team establish a system to manage requests for ad hoc reports and for training officers in conjunction with deans and directors to deliver on their data needs.
  • Prepare and deliver high-level reports to key audiences to facilitate decision-making



  • Lead all SCETech activities related to academic and administrative support, to include overall management of administrative and academic computing, information services, telecommunications, media services, training and development for technology, and electronic resources.
  • With the Dean develop, implement, and evolve as required a strategic plan for SCETech that supports the strategic plan for the School, as well as the academic and administrative needs of the University.
  • Work with faculty, staff and university administration to identify opportunities for the application of information technology in such areas as collaborative learning environments, instructional media services, computer-based presentations, multimedia development, video teleconferencing and paperless business and student services.
  • Manage relationship with CUIT to enhance and maximize value of partnership to SCE, and to ensure SCE is in line with central university IT processes and procedures.



  • Ensure highly visible, effective policies, procedures, and technology are available to support the core mission of the School
  • Proactively plan and manage local classroom technology as well as classrooms owned/leased by SCE



  • Manage day-to-day operations of functional unit and ensure high quality client service and deliverables from team.
  • Plan and manage budget for team and information technology components.


SUPERVISION RECEIVED AND/OR EXERCISED:  Incumbent reports directly to the Dean of SCE.  Provides leadership and manages the Assistant Director of IT & Classroom Ops, System Administrator CRM, Assistant Director of Analysis & Reporting along with work-study students.



Manages overarching IT budget.  Responsible for all schools information & technology assets.


MINIMUM QUALIFICATIONS:  Bachelors degree or equivalent required.  Minimum of 7 years of related experience, or the equivalent combination of education and experience required.



  • Ability to understand complex challenges and lead teams of technologists to deploy appropriate technological solutions that meet these challenges. 
  • Strong service-oriented attitude and excellent interpersonal skills
  • Ability to work well under pressure, and the ability to work as a member of a team.
  • Excellent oral and written communication skills and the ability to summarize and present complex information in a clear and concise manner to a non-technical audience
  • Knowledge of quantitative research methods and report development
  • Expertise in data management and analysis such as modeling, analytics, visualization, migration, validation, database and data warehousing solutions development
  • Knowledge of data visualization tools and best practices that enable end-users to view, explore, analyze, and better understand data
  • Exceptional attention to detail
  • Demonstrated ability in project management, with strong organization and time management skills ability to handle multiple projects simultaneously
  • Proven ability to establish relationships, build consensus, and work effectively within cross-departmental teams including creative and customer service staff, business front end users, management and leadership, developers, and IT
  • Investigative mindset and skilled with techniques that can be used to deliver results with tools such as SAS, SPSS, SQL, and Crystal Reports.



  • Masters degree with an emphasis on data management, information systems, computer science or related field
  • Experience working with faculty and administrators at a major research university


How To Apply

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