Mail Message Services Worker, Level 1 and 2 (Provisional) 2 positions

CUNY John Jay College in New York

Date Posted June 13, 2014
Type Administrative
Salary Commensurate with experience
Employment Type Full-time

Mail Message Services Worker, Level 1 and 2 (Provisional) 2 positions

Campus Office Services & Records Management Department

CUNY John Jay College

Job ID: 10860

Job Title Name: Mail Message Services Worker, Level 1 and 2, Provisional

Position Type: Non-exempt/Full-Time

Closing Date:  7/12/2014

Compensation: Level 1 New Hire: $24,376* / Incumbent:  $27,545

                         Level 2 New Hire:  $32,486* / Incumbent:  $36,712

*This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.

College website:



Provides and supervise mail and related services at a CUNY location.  There are two Assignment Levels for this position and all personnel perform related work. This specification describes typical assignments in this position; related duties may be assigned as needed.


-         Under supervision, with latitude for independent initiative and judgment, utilizing manual and/or electronic postal equipment and procedures:

-         Receives sorts and distributes mail or other packages, signs package receipts.

-         Loads, unloads, lifts and moves mail and packages. - Prepares sorts and labels outgoing mail.

-         Assists in packing and unpacking of all kinds of packages that can be processes through the US Postal Service and other delivery services.

-         Picks up and delivers interoffice or intra-office mail/parcels.

-         Inserts letters or other material into envelopes manually or using automated equipment.

-         Computes required postage, and stamps outgoing mail and/or operates office machines to process mail.

-         Acts as a messenger, both on and off location.

-         May visit Post Office to conduct business related to mail delivery and postage.

-         Delivers meters to Post Office for resetting.

-         Answers routine queries from users of mail services.

-         Gets mail and/or packages registered and/or insured.

-         Operates office machines such as copiers and postage meters.

-         Makes scheduled trips for deliveries or collections; if necessary, operates various kinds of motor vehicles to carry mail or parcels.

-         Reports any noticeable mechanical defects in motor vehicle and/or in office equipment they utilize.

-         Operates telephone equipment, including automated directories and telephone features.

-         Maintains mail directories of all employees at the Campus.

-         Keeps other required records.

-         Uses computer, if necessary, to perform routine tasks e.g., reports, expenses, and postage.

-         Depending on office policy may utilize electronic mail to communicate with campus personnel regarding the status of mail deliveries.

-         May function as a lead worker.

-         Supervise mail service activities, or supervise part time and/or student employees working in service area.



-         Under direction, with considerable independent initiative and judgment, supervises employees utilizing manual and/or electronic procedures in performing mail and messenger service functions and performs the following more complex activities:

-         Supervise and trains staff in all phases of mail/messenger service operations.

-         Insures that selection among mail service and postage choices is made in most cost effective manner.

-         Assign job duties to subordinates, and maintains records of their schedules.

-         Makes sure that all deadlines are met and deliveries are made promptly.

-         Determines route schedules for pickups and deliveries.

-         Keeps logs of all postage material.

-         Prepares monthly invoices or internal billing records for postage used by College departments.

-         Prepares requisitions for supplies, funding of postal accounts and contracts for servicing equipment.

-         Insures that mail office equipment is properly maintained and serviced.

-         Maintains the security of all postage material and equipment.

-         Explains procedural changes and provides subordinates with necessary resources and supplementary interpretations to implement these changes.

-         Develops, maintains, and revises (if needed) procedures to insure efficiency and effectiveness.

-         Corresponds and confers with local postal authorities to resolve postal/electronic media/messenger issues.

-         Coordinates services and obtains interpretations of new or revised postal regulations.

-         Schedules internal and external training sessions for staff, such as seminars provided by the Post Office.

-         Uses computer if necessary, to perform routine tasks e.g. reports, expenses and postage. Depending on office policy may utilize electronic mail to communicate with campus personnel regarding the unit's activities.

-         Investigates complaints of poor service and takes appropriate action.

-         Prepares annual and supplemental budgets for the mail service functions.

-         ay perform the duties of Assignment Level 1.



Mail Message Services Worker






John Jay College of Criminal Justice, a senior college of the City University of New York (CUNY), is an internationally recognized leader in educating for justice, committed to the advancement of justice and just societies. It is a public liberal arts college that enriches the entire learning experience by highlighting themes of justice across the arts, sciences, humanities, and social sciences. Located steps from Lincoln Center at the cultural heart of New York City, the College offers bachelors and masters degrees and participates in the doctoral programs of the Graduate School of the City University of New York. John Jay College is also recognized for serving a broadly diverse student population. Under the leadership of its fourth president, Jeremy Travis, John Jay College has experienced unprecedented faculty hiring, an expansion of its curricular offerings, and the opening in 2011 of a new 600,000 square foot building complete with a black-box theatre, state-of-the-art lab space for students and faculty, a moot courtroom, and a variety of virtual learning settings.



-         A four-year high school diploma or its equivalent, plus six months of full time office experience in mail services area. The person must be able to communicate in English.

-         A Motor Vehicle Driver's License, valid in the State of New York, may be required for some, but not all positions.



Level 1 New Hire:  $24,376* / Incumbent: $27,545

Level 2 New Hire:  $32,486* / Incumbent:  $36,712

*This amount reflects a 13% salary suppression in effect for the first 24 months of employment only.



CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.



To apply please visit our website at you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.



July 12, 2014



CUNY Job Posting: Support Staff



We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.