Bachelors Degree, Master's degree preferred. Must have at least five years of full time experience managing a department/unit within a higher education setting. At least three of those years must include full time supervisory, budget and management experience. Must have a valid drivers license in good standing with violation points less than five (5).
1. Provide facility leadership for internal community engagement and building morale.
2. Provide direct supervision and evaluation to assigned staff.
3. Build effective relationships and partnerships within the community. Assist and support the College with external community relations.
4. Manage daily operations of the building, including coordination with BCPL Branch Manager, instructional leadership, Enrollment Management, Student Services, Public Safety, Facilities Management, and Information Technology. This includes both weekday, evening, and weekend hours of operation.
5. Ensure efficient use of the facility, including:
a. All academic and instructional requests.
b. Non-academic/instructional requests, including special events, to ensure effective use of space for internal and external constituencies.
c. Work with supervisor to develop, plan, and implement goals and objectives to optimize enrollment and space usage while providing excellent customer service.
6. Represent the college at networking events, affinity groups, Community events, and business and industry associations.
7. Develop policies and procedures, as required.
8. Maintains department records and files, as required.
9. Conduct and attend meetings, as required.
10. Design, develop, synthesize, analyze and interpret reports on miscellaneous subjects, as requested.
11. Responsible for credit and noncredit enrollment growth at the Center.
12. Plan and lead community enrollment efforts, including outreach to private organizations, nonprofit groups, private high schools, and BCPS high schools within the area.
13. Lead and manage marketing and promotion of community enrollment efforts.
14. Lead partnership efforts with Baltimore County Public Library Branch Manager.
15. Responsible for all aspects of administration and management of the County Campus at Owings Mills Metro Centre facility, including working collaboratively with BCPL and CCBC leadership in instruction, Enrollment Management, Student Services, Facilities Management, IT, and Public Safety to ensure proper operation of the Center.
16. Responsible for educational delivery, the development and delivery of credit and non-credit classes, and coordinated leadership of all staff and faculty that work at CCBC Owings Mills.
17. Provide leadership, with supervisor, to Academic Deans on which courses and training options to offer at CCBC Owings Mills, how and when to schedule them, and how best to allocate facility space for instruction and training use.
18. Responsible for ongoing communication with academic and Continuing Education programs about their course and program offerings and development of contract training opportunities.
19. Work collaboratively with staff responsible for enrollment management functions, testing and advisement functions, financial aid, bursar, and other ancillary student support services to ensure optimum operation and customer services is provided to those attending CCBC classes, training, and functions at the Center.
20. Act as liaison between multiple internal and external stakeholders to support Center growth and operation.
21. Responsible, with supervisor, for annual review and update of the facility Operations Plan in conjunction with BCPL, development of long/short-term goals to ensure daily operations, oversight of facility emergencies and construction projects, ensure a coordinated response to facility disruptions and/or facility special events.
22. Responsible for budget development and management for the facility.
23. Direct and supervise 2 3 full-time staff, multiple part-time staff and indirectly supervise all staff and faculty work in the CCBC Owings Mills facility.
24. Responsible for generating reports regarding program and center costs, public transportation use, parking needs/use, and registration patterns for the Center.
25. Interface with the community and businesses to assist with community relations and fulfilling workforce development needs related to the course/program offerings of the Center. This includes participating in local chamber of commerce, leadership groups, high schools, Owings Mills Corporate Roundtable, and related community groups.
Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.