Associate Director of Residential Operations

Illinois State University in Illinois

Date Posted June 4, 2014
Type Administrative
Salary Not specified
Employment Type Full-time

Associate Director of Residential Operations
Campus Dining

Position Summary:

Campus Dining Services is a large, progressive, innovative department functioning under the Division of Student Affairs. CDS provides the campus community and guests with high-quality foods and services in a variety of settings dedicated to accentuating and enhancing the customer experience in a diverse community. Led by experienced culinary professionals, we offer staff the opportunity to work in newly-renovated facilities and are committed to using quality ingredients and processes. It is our philosophy to recruit, inspire, and retain talented team members and promote wellness and foster their development. It is our goal to promote a more fully diverse and inclusive campus community.

The position is part of the CDS Leadership Team that will be responsible for planning, implementing, coordinating, monitoring, and evaluating all dining service functions including policies, procedures and systems. The position will be directly responsible for overseeing residential operations, which consists of Watterson Dining Commons and the Marketplace at Linkins Center.

Required Qualifications:

1. Bachelor's degree in food service administration, institutional food services, dietetics, business administration or related field.
2. Five years of experience in food service management.
3. Demonstrated ability to lead multiple teams in a complex, diverse organization and successfully provide alignment and innovation to generate measurable outcomes to multiple client and customer locations.
4. Demonstrated ability to lead change and manage talent in a complex, diverse organization including the ability to influence and negotiate.
5. Demonstrated ability to build strategic relationships and network effectively.
6. Highly developed interpersonal and communication (written and verbal) skills.
7. Must possess analytical/organizational skills and strong financial acumen.
8. Ability to learn and effectively utilize technology and software applications.
9. Demonstrated ability to stay abreast business and industry knowledge and ability to utilize this knowledge in decision making.
10. If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.  

Desired Qualifications:

1. Master's degree in food service administration, dietetics, business administration, college student personnel or related field.
2. Illinois Food Service Sanitation Certification. (Certification required within 6 months of employment.) 

Application Process:

To assure full consideration, an application along with a resume/curriculum vita, reference list (specifically, the names, addresses, telephone numbers and e-mail addresses of at least three professional references), and cover letter must be submitted online at no later than June 16, 2014.

Illinois State University:

 Founded in 1857, Illinois State is a coeducational, residential university that emphasizes undergraduate study. Its 34 academic departments in 6 colleges offer 63 undergraduate programs in more than 160 fields of study.  The Graduate School coordinates 38 masters, 2 specialist, and 7 doctoral programs. Illinois State ranks 81st among the top 100 public universities in the nation according to U.S. News & World Report rankings of Best National Universities released in fall 2013.

Bloomington-Normal Community:

Illinois State University is located in the twin-city community of Bloomington-Normal, with a population of approximately 125,000 and is located within easy driving distance of the financial and business centers in Chicago and St. Louis. Expansion Management Magazine rated Bloomington-Normal as one of two metro areas with a five-star quality of life, giving the community high rankings in such areas as standard of living, quality of schools, and traffic and commute. In their most current rankings, Forbes ranked Bloomington-Normal as 20th in its list of the Smartest Cities in America.

For more information, please visit our website at:

Illinois State University is an EOE/AA employer.  Minority/Female/Disability/Veteran