Technology Enhanced Learning Coordinator

SUNY College at Plattsburgh in New York

Deadline Open until filled
Date Posted April 22, 2014
Type Administrative
Salary 72000-74500
Employment Type Full-time

Library and Information Services (LIS) at the State University of New York, College at Plattsburgh seeks an experienced, skilled, creative administrator to lead a new Technology-Enhanced Learning Unit (TEL). The new Unit merges online learning support with instructional technology services, with the primary goals of enhancing faculty and student learning and improving the value of these services to the campus. 

Responsibilities include: This Unit Coordinator will lead a staff of three professionals and will be responsible to:  Deliver high-value technology enhancements to the teaching and learning environment at SUNY Plattsburgh; Be an active, positive, team-oriented, and customer-focused member of the LIS Dean's leadership council; Develop Unit strategies and tactics that support LIS divisional goals; Develop solid assessments to document the outcomes of TEL Unit services for internal reports, service development and improvements, and departmental and college-wide accreditations; Develop strong two-way communications with faculty, administration, and staff in order to understand their needs and to communicate the value of TEL services, with collegial outreach, advocacy, and public relations initiatives; Lead the campus in strategic expansions of online learning by implementing selected recommendations of the 2013 Directions in Distance Education Task Force Final Report and by aligning the E-Learning Plan with the College Plan; Re-focus online learning coordination to include course-quality enhancement, in addition to performing existing tasks of managing budget, technology, statistical reporting, stipends, student surveys, and Web development; Coordinate and further develop videoconferencing services, including point-to-point, distributed desktop, and lecture-capture services; Develop multimedia support services for enhanced production value of online and hybrid courses; Review current technologies supported by LIS and recommend improvements based on evidence of value for users, emerging trends, and resource-saving efficiencies; Share knowledge of current issues and trends facing higher education, including copyright, licensing, and incorporating technology into instruction;  Supervise Unit staff so as to promote and facilitate their growth as service-oriented professionals; Serve on college committees and task forces to ensure LIS/TEL support of college programs, services, and activities; Represent and promote the college as a member of professional organizations and consortia (including the Open SUNY online initiative) at the local, state, and national levels; Conduct needs assessments as part of the strategic planning process for TEL Unit services and direction.

Required Qualifications: Either 1) a Masters degree in an educational technology-related field with a minimum of five years of progressive administrative experience in higher education, OR 2) a Bachelors degree with a minimum of five years of progressive administrative experience in higher education, including at least three years of professional experience in the field of educational technology. Excellent interpersonal communication skills, analytical and problem-solving skills, and supervisory skills. Commitment to providing excellent customer service and working collaboratively with faculty and staff.  Expertise in learning theory, teaching with technology, online learning support, customer service, and faculty development. Demonstrated ability to facilitate faculty-development programs with proficiency in state-of-the-art technological innovations. Demonstrated ability to coordinate and develop complex documents; write and deliver persuasive presentations; plan, prioritize, and coordinate multiple projects in a team setting. Knowledge of online learning management systems and Microsoft Office Suite or equivalent.

Preferred Qualifications: PhD, Ed.S, or other advanced degree or certificate in an educational technology-related field; Documented experience helping departments and faculty develop and grow online programs; Budget management experience; Expertise in the Moodle Course Management System; Professional experience in the SUNY system.


SUNY Plattsburgh is an equal opportunity employer, committed to excellence through diversity.


Salary: $72,000 minimum, plus excellent benefits.  Review of applications will begin immediately and continue until the position is filled.  Application materials received by May 16 will be guaranteed full consideration.  To be considered for the position you must provide a complete application and materials. Please apply to and include a cover letter, resume/CV, unofficial transcripts and contact information for three current references. Official transcripts from an accredited institution will be required prior to employment.

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