Assistant Dean of Students/Director of Student Assistance and Outreach

Iowa State University in Iowa

Deadline May 11, 2014
Date Posted April 14, 2014
Type Administrative
Salary Commensurate with experience
Employment Type Full-time

The Dean of Students Office (DSO) at Iowa State University uses an integrated approach to support student-centered learning through personal, community and academic development culminating in a transformative experience.  Reporting through the Division of Student Affairs, the DSO provides numerous opportunities for students to connect beyond the classroom.


The 14 departments are grouped within four spheres of influence: Student Life, Student Success and Retention, Social Justice and Inclusion, and Wellness. This collaborative model illustrates the dynamic synergy with which DSO units merge to create and support a common community experience for Iowa State University students.

The Assistant Dean/Director of Student Assistance provides leadership and coordination for intervention and support resources for students whose behavior has raised a concern on campus, including those students whose behavior indicates they may be experiencing mental health difficulties and those who need general assistance navigating the university environment.


The position coordinates on-call emergency response from the Dean of Students Office and serves as the single point of contact for students who have reported sexual misconduct. The position also coordinates outreach services for the entire Dean of Students Office, advises the ISU Parents' Association, provides departmental oversight of Cyclone Family Weekend and offers specific support to non-traditional students.


The position establishes goals, interprets policy, supervises staff and performs extensive liaison work with other departments and agencies within, and external, to the university. The individual collaborates with faculty, staff and administration in assisting students who are experiencing crises or other difficulties during their matriculation at the university. The individual also serves as a primary point of contact for students families as necessary.


As a member of the Dean of Students Office (DSO) executive team, the Assistant Dean/Director provides leadership in support of DSO goals, coordinates crisis response as necessary and when serving as Emergency Dean, represents DSO on division and university committees, chairs one or more DSO standing committees and serves as Deans designee at the discretion and/or absence of the Dean.


Primary Areas of Responsibility


Administration and Supervision

Serve as central information source for all student behavior concerns and coordinate Universitys response to critical incidents (including, but not limited to, alcohol and drug overdose, mental health distress/hospitalization, suicidal ideation) in collaboration with key campus and community stakeholders. Serve as the single point of contact for reports of sexual misconduct. Oversee information management and record security. Coordinate Emergency Notification process and oversee Student Death Notification protocol. Chair the Student Assistance Follow-Up and Evaluation Team (SAFE-T), an interdisciplinary behavioral intervention and threat assessment team. Supervise professional staff members (Assistant Director and Coordinator of Student Assistance and Outreach).


Direct Student Support

Intervene directly with students regarding issues of concern to provide thorough and effective intervention. Coordinate with appropriate stakeholders regarding interdisciplinary intervention efforts and maintain knowledge of current procedures in order to assist students in navigating to the appropriate resources. Serve as advisor to the Association of Non-traditional Students in an effort to provide centralized support for non-traditional students.


Outreach Services

Coordinate DSO participation in orientation and Destination Iowa State and presentations for academic courses, admission resource fairs, and other venues as needed. Partner with internal and external stakeholders to provide effective outreach services to students.


Emergency Dean Response Protocol

Coordinate the DSO Emergency Dean-on-Call system: scheduling, training and providing necessary resource materials for the entire Emergency Dean team. Serve on the DSO Emergency Dean-on-Call team; provide services for the entire campus community related to crisis management, communication, and response.


Parent and Family Programs/ISU Parents Association

Coordinate communication resources for parents and families and serve as liaison to Parents Association volunteer Board of Directors. Directly supervise ISUPA Graduate Assistant, and indirectly supervise half-time secretary for the ISU Parents Association. Oversee staff advisement of Cyclone Family Weekend.


Assistant Dean Responsibilities

Serve as a member of the Dean of Students Office Dean Team and provide leadership and support to achieve DSO goals and strategic priorities. Serve as Deans designee at the discretion and/or absence of the Dean. Provide leadership on a variety of university and divisional committees as a representative of the DSO. Write reports and compile DSO information as needed. Coordinate and represent DSO at various campus and community events.

Required Qualifications

Bachelor's degree and 5 years; OR Master's degree and 3 years; OR a combination of related education and experience totaling more than 9 years. Professional experience must be at a comparable level and directly related to the duties of this position. Direct experience working with students in crisis within a college setting and with higher education case management.  Experience supervising professional staff.


Preferred Qualifications

  • Master's degree in college student personnel, counseling, higher education management, educational policy, social work or related field or related field.  
  • Experience in budget management.
  • Knowledge and experience applying student development theories.
  • Demonstrated knowledge of legal issues, current trends and best practices that inform case management in higher education.
  • Experience working with parent and family programs.
  • Experience with a variety of qualitative and quantitative assessment methods.



Minimum $51,727; commensurate with qualifications. Excellent benefits package.


Application Information

Applications are accepted online only at:


Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status, and will not be discriminated against


How To Apply