Special Programs and Systems Coordinator (Student Services Professional III)

Special Programs and Systems Coordinator (Student Services Professional III)

Classificaiton: Student Services Professional III
Department: Admissions
Sub-Division: Student Transitions
Salary Range: Classification Range $5,025 - $7,159 per month(Hiring range depending on qualifications, not anticipated to exceed $5,025 - $5,559 per month)
Appointment Type: Ongoing
Time Base: Full Time
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM; Schedule will vary according to department needs; occasional early morning, evening, and weekend hours.

About CSUF:
Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.


Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The Office of Admissions is responsible for determining student eligibility for admission to the University, processes and evaluates applications and transcripts, determining residency status, and reviewing appeals for exception to University Policy. This is an exciting opportunity for technically savvy, helpful, resourceful individuals looking to take the next step to further their career in a dynamic field that is essential to the success of the University. We seek an exceptional individual to join our team as the Special Programs and Systems Coordinator (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under general direction and reporting directly to the Senior Associate Director of Admissions, the Special Programs and Systems Coordinator serves to assist the university's development, recruitment, and enrollment of a qualified student body by coordinating and implementing special programs in the CSUF Office of Admissions and leading the work of other Student Services Professionals (I and II) as it pertains to the Systems unit within the Office of Admissions. Work assignments require a high degree of sound decision making and judgment to coordinate students in the special programs being able to successfully navigate the admissions process. Evaluation of records for admission eligibility and credit toward undergraduate and graduate degrees; interpret and apply provisions of Title V of the California Education Code and University policies relating to admission; analyzes the academic records; determine eligibility for admission to the specialized program; and monitors the flow of applicant files throughout the admission process. This includes, but is not limited to, the Transfer Success Pathways/Transfer Planner Program, Disney Aspire, Bring Back Titans initiative and any new programs established via, but not limited to, a CSUF MOU, Chancellor's Office, or legislature changes. The Special Programs and Systems Coordinator will review program enrollment and continuously verify student eligibility for program, follow-up when discrepancies arise, create and update communications and maintain interaction with enrollees. The position plays a key role in communicating with students, their families, counselors, and other supporters to provide timely information to eradicate confusion and assist in navigating the admission process. Interacts with various members of the University community including administrators, faculty, and staff. Facilitates presentations and workshops about the admission process or special program requirements. The Special Programs and Systems Coordinator may be required to work extended hours in peak times and/or weekends for special events as programming needs dictate. Other duties as assigned.


Essential Qualifications:
Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A Master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.

Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.


Preferred Qualifications:
Experience in Admissions or Registrar’s Office at a public university. Master’s Degree in a related field is preferred. Knowledge of CSU admission requirements, policies and procedures preferred. Three or more years of experience working in Undergraduate Admissions, Outreach or College Advising. Strong knowledge of and experience with using PeopleSoft Student Administration system, Cal State Apply and OnBase.


Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Occasional early morning, evening and/or weekend hours.


Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).


Application Deadline: Mar 14, 2024 (9:00 PM)

Apply online at: https://careers.pageuppeople.com/873/fl/en-us/job/536441/special-programs-and-systems-coordinator-student-services-professional-iii



jeid-2829393079cb06428ce202167b168a95