IT Associate, Level 1 (Provisional) CLSS Systems Administration

CUNY John Jay College in New York

Date Posted February 7, 2014
Type Administrative
Salary Commensurate with experience
Employment Type Full-time

IT Associate, Level 1 (Provisional) CLSS Systems Administration

Job ID: 9411

Job Title Name: IT Associate, Level 1 (Provisional)

Contract Title: IT Associate

Position Type: Regular/Full-Time

Closing Date: March 7, 2014 (search reopened)

Compensation:  $60,417

College website:



I.T. Associates perform moderately complex professional work in technology-related disciplines.  While areas of specialization vary, typically I.T. Associates work in areas such as development/programming, communications, technical support, or similar functions depending on the needs of the Information Technology area to which they report.  Work tasks include resolving complex technology problems and serving as a technical resource.   They have considerable latitude for independent initiative and judgment and may have supervisory responsibilities.       I.T. Associates should demonstrate mastery of one or more technology-related disciplines.    This job is in CUNY's Classified Civil Service.  The full specification is available on our web site at



IT Associate






The primary function of the Classroom Lab Support Services (CLSS) Systems Administrator is to work hand-in-hand with the CLSS to ensure seamless delivery of back office services, provide server hardware and application support (from server build to installation, configuration, and administration of over 30 servers), and in general, meet the needs of the faculty and students as requested and required. In addition to the general duties, the CLSS Systems Administrator will work in conjunction with the CLSS to provide back office support for the following:- Windows Server Update Server Setup and maintenance and provide updates for all desktop installations (ca. 1200) managed by CLSS- General systems administration and support of departmental servers  Image database server  Media server (streaming, podcasts, blogging, wikis)  FTP server  Web servers- Oversees daily backup of servers - Proficient in administering Linux OS - VMware   EXSI and VSphere  VDI  Manage and monitor virtualized servers  Update and deploy new virtual servers  Migrate existing physical servers to a virtual environment- SCALA Digital Signage Server  Content Management  Monitor Functionality  Design and create new layouts  Create and manage user permission- Surveyor Verdiem Server  Monitor computer through the use of power management rules- Veralab Server  Monitor and manage lab usage by students  Organize rooms and assign to designated staff for reporting purposes- License ServerManage and monitor network licenses on various site licensed software- SMS Server - PaperCut print management server  PaperCut provides printing for all John Jay students (ca. 14,500)  Responsibilities include troubleshooting and resolving PaperCut problems; administration and maintenance of PaperCut bill acceptor stations  Create and deploy software- Support of CTS   130 smart classroom installations across the campus  Special projects and assignments for CTS- Provide third level technical support for computer labs across the campus- Deep Freeze Administrator  Set up, configure, and maintain Deep Freeze in the computer labs- Creates procedural documentation- Work with vendors- Special projects as assigned John Jay College of Criminal Justice, a senior college of the City University of New York (CUNY), is an internationally recognized leader in educating for justice, committed to the advancement of justice and just societies. It is a public liberal arts college that enriches the entire learning experience by highlighting themes of justice across the arts, sciences, humanities, and social sciences. Located steps from Lincoln Center at the cultural heart of New York City, the College offers bachelors and masters degrees and participates in the doctoral programs of the Graduate Center of the City University of New York. John Jay College is also recognized for serving a broadly diverse student population. Under the leadership of its fourth president, Jeremy Travis, John Jay College has experienced unprecedented faculty hiring, an expansion of its curricular offerings, and the opening in 2011 of a new 600,000 square foot building complete with a black-box theatre, state-of-the-art lab space for students and faculty, a moot courtroom, and a variety of virtual learning settings.



1. High School Diploma, G.E.D., or equivalent     

2. An equivalent of seven years of experience post-high school that can be met by one of the following: seven years of full-time work experience in a computer or technology related position; an Associate's degree plus five years of full-time work experience in a computer or technology-related position; a Bachelor's degree from an accredited institution plus three years of full-time work experience in a computer or technology-related position    

3. Demonstrated English Language proficiency     

4. A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.    

This job has three levels.  To qualify for Levels 2 and 3, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.



Preferred qualifications include: - Good communications skills - Ability to work independently and thrive in a high paced environment - Multitasking and prioritizing skills






CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.



To apply please visit: Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document



March 7, 2014



CUNY Job Posting: Information Technology/Technical



We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.