Treasury Services Associate - Division of Finance
- Employer
- University of Pennsylvania
- Location
- Pennsylvania, United States
- Salary
- Salary Not specified
- Date posted
- Mar 13, 2024
View more
- Position Type
- Administrative, Business & Administrative Affairs, Financial Affairs
- Employment Level
- Administrative
- Employment Type
- Full Time
Treasury Services Associate - Division of Finance
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Treasury Services Associate - Division of Finance
Job Profile Title
Accountant/Financial Analyst
Job Description Summary
The Treasury Services Associate will provide treasury related support and timely customer service to Penn faculty and staff as well as assist Treasury Services leadership with various cash and credit card training, policy enforcement and oversight across the University.
The role will provide exceptional service delivery for cash/check handling and training, access to online banking platforms, remote deposit capture (RDC) and smart safe access and training.
The role also provides merchant support such as setting up online payment processing and assisting with reconciliation, ordering terminals, and supporting Treasury Services leadership with ensuring campus merchants remain PCI compliant.
The Treasury Services Associate will possess excellent customer service acumen and be familiar/have knowledge of Treasury operations and PCI Compliance.
In the Division of Finance, we recognize diversity and inclusion is paramount to a positive and thriving work environment; it is a business imperative. We are committed to actively fostering diversity, inclusion and cultural competency throughout our research, development, and operational efforts in the Division of Finance. This role will be critical in supporting those efforts and demonstrating behaviors and competencies that reflect Penn's values.
We take pride in the myriad ways that diversity enriches our curriculum, and the cultural and social life of our campus. Penn's commitment to achieving eminence through diversity is ultimately a commitment to creating a more vibrant university so that our graduates will be both stimulated and empowered to shape a better world.
Job Description
Provide exceptional customer service and clear communications to Penn faculty and staff around all aspects of cash management, merchant services and general revenue processing and application across campus.
The Treasury Services Associate will monitor the Treasury Services support portal in BEN Helps and answer support tickets in a timely manner with superior customer service. This support can include but may not be limited to:
- Cash Management: remote deposit capture (RDC) scanner orders,
support, and training; setting up new RDC locations; user access
and maintenance of online banking platforms and token management;
user access to BEN Deposits; smart safe training and support;
monitor and support cash logistics across campus, serving as point
of contact for vendors (armored couriers/smart safes); other
support as needed.
- Merchant Services: setting up online and point-of-sale
(POS) payment processing; ordering terminals; manage Treasury
credit card terminal loaner program; setting up new merchant
accounts and Merchant IDs (MIDs), assisting merchants with annual
Self-Assessment Questionnaire (SAQ) completion and training; other
support as needed.
- Accounts Receivable: support Treasury Services leadership in
monitoring accounts receivable procedures and systems across
campus; provide oversight and support schools/centers in
maintaining university vendor profiles for various
partners.
- University Communications: ensure Treasury Services section of
Finance & Treasury website is up to date with current
information around cash management, merchant services and revenue
processing and application.
- Serve as a liaison between the Cash & Debt Management team
and Penn staff ensuring revenue gets applied correctly in the
general ledger via the Treasury Management System (TMS) and fraud
filter authorizations are confirmed. Notify departments of incoming
payments, when necessary, with the continuous goal of automating as
many transactions as possible. Identify and correct errors, as
needed.
- Accurately Process School/Center Deposits. Maintain BEN
Deposits system and users and monitor cash deposits and cashier's
adjustments feeder files.
- Maintain Cash and Credit Card Suspense Accounts, including
daily reconciliation of items in suspense with general ledger.
Perform outreach to departments and payers to try and determine
where deposits should be posted.
- Support Daily and Monthly Reconciliation of Deposit Activity to
General Ledger: resolve deposit discrepancies and prepare
correcting entries; perform monthly reconciliations for object
codes 1140, 1142, 1144, 1146 and 2401 and submit to Cash and Debt
Manager for review and approval.
- Support Policy Enforcement and Penn Training: Support the
Treasury Services team in ensuring policies are enforced across the
university via annual audits, provide in-person training as needed,
and assist Treasury Services leadership by ensuring online training
for cash & check handling, BEN Deposits and PCI compliance is
up to date.
- Additional Treasury Support and Administrative Assistance -
order deposit supplies; handle foreign and returned checks; place
cash orders for departments as needed; manage petty cash accounts
and custodians; other duties and responsibilities as
assigned.
Qualifications:
- Bachelor's Degree or equivalent experience and 3+ years of
receivables and treasury experience.
- Excellent communication skills, strong analytical, financial
and system skills, experience with account
reconciliations.
- Knowledge of Treasury Management Systems, knowledge of accounts
receivable and merchant service support.
- Excellent interpersonal, communication and presentation
skills.
- Demonstrated ability to be detail-oriented and
accurate.
- Able to handle multiple tasks simultaneously.
- Demonstrated organizational and prioritization skills, along
with the ability to work within tight and often conflicting
deadlines.
- Must be flexible, show effective judgement, discretion and have
the ability to handle confidential financial matters.
- Work effectively in a highly matrixed and decentralized
environment with the ability to navigate through ambiguity and
demonstrate appreciation and support for diversity, inclusion and
belonging in a constantly evolving academic/higher education
environment.
Job Location - City, State
Philadelphia, PennsylvaniaAccountant/Financial Analyst
Department / School
Division of Finance
Pay Range
$51,824.00 - $70,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
- Health, Life, and Flexible Spending Accounts: Penn
offers comprehensive medical, prescription, behavioral health,
dental, vision, and life insurance benefits to protect you and your
family's health and welfare. You can also use flexible spending
accounts to pay for eligible health care and dependent care
expenses with pre-tax dollars.
- Tuition: Take advantage of Penn's exceptional tuition
benefits. You, your spouse, and your dependent children can get
tuition assistance here at Penn. Your dependent children are also
eligible for tuition assistance at other institutions.
- Retirement: Penn offers generous retirement plans to
help you save for your future. Penn's Basic, Matching, and
Supplemental retirement plans allow you to save for retirement on a
pre-tax or Roth basis. Choose from a wide variety of investment
options through TIAA and Vanguard.
- Time Away from Work: Penn provides you with a
substantial amount of time away from work during the course of the
year. This allows you to relax, take vacations, attend to personal
affairs, recover from illness or injury, spend time with
family—whatever your personal needs may be.
- Long-Term Care Insurance: In partnership with Genworth
Financial, Penn offers faculty and staff (and your eligible family
members) long-term care insurance to help you cover some of the
costs of long-term care services received at home, in the community
or in a nursing facility. If you apply when you're newly hired, you
won't have to provide proof of good health or be subject to
underwriting requirements. Eligible family members must always
provide proof of good health and are subject to
underwriting.
- Wellness and Work-life Resources: Penn is committed to
supporting our faculty and staff as they balance the competing
demands of work and personal life. That's why we offer a wide
variety of programs and resources to help you care for your health,
your family, and your work-life balance.
- Professional and Personal Development: Penn provides an
array of resources to help you advance yourself personally and
professionally.
- University Resources: As a member of the Penn community,
you have access to a wide range of University resources as well as
cultural and recreational activities. Take advantage of the
University's libraries and athletic facilities, or visit our
arboretum and art galleries. There's always something going on at
Penn, whether it's a new exhibit at the Penn Museum, the latest
music or theater presentation at the Annenberg Center, or the Penn
Relays at Franklin Field to name just a few examples. As a member
of the Penn community, you're right in the middle of the
excitement—and you and your family can enjoy many of these
activities for free.
- Discounts and Special Services: From arts and
entertainment to transportation and mortgages, you'll find great
deals for University faculty and staff. Not only do Penn arts and
cultural centers and museums offer free and discounted admission
and memberships to faculty and staff. You can also enjoy
substantial savings on other goods and services such as new cars
from Ford and General Motors, cellular phone service plans, movie
tickets, and admission to theme parks.
- Flexible Work Hours: Flexible work options offer
creative approaches for completing work while promoting balance
between work and personal commitments. These approaches involve use
of non-traditional work hours, locations, and/or job
structures.
- Penn Home Ownership Services: Penn offers a forgivable
loan for eligible employees interested in buying a home or
currently residing in West Philadelphia, which can be used for
closing costs or home improvements.
- Adoption Assistance: Penn will reimburse eligible
employees on qualified expenses in connection with the legal
adoption of an eligible child, such as travel or court fees, for up
to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Franklin-Building/Treasury-Services-Associate---Division-of-Finance_JR00087292
jeid-cbd7da0d157398429ca4a61963e51f7f
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert