Recruitment and Outreach Specialist
Salary:
Job Type: Full-Time
Job Number: FY2300400
Location: Main Campus - Baytown, TX
Division: Provost/Academic & Student Affairs
Position Overview
Starting Salary Range is $48,770 -$56,087. The initial salary offer
is commensurate with education and related work experience.
The Recruiter identifies prospective students from lists provided
by our educational partners, from marketing campaigns that collect
information from interested people, and through direct interactions
during school visits and outreach activities. The Recruiter
provides prospective students with information on programs and
services offered by Lee College and opportunities to connect to
people at the College. The Recruiter helps prospective students
develop a plan to attend Lee College, guides their progress through
the admission and enrollment process, and assists them when they
encounter obstacles. The Recruiter collaborates effectively with
college Coordinators, Dual-Credit Advisors, Chairs of Academic and
Applied science divisions, staff who oversee the First Year
Experience, staff in the Office of Marketing and Communication, and
others across campus. The Recruiter reports to the Director of
Recruitment and Outreach.
Essential Duties & Responsibilities
Provide excellent customer service within a high-volume call
center environment, including outreach calling campaigns.
Develop lists of prospective students, provide them with
relevant information and opportunities to connect to the college,
help them develop a plan to attend college, and guide them through
the admission and enrollment process
Work with the Director of Recruiting and Outreach to plan,
implement, and evaluate activities and programs to attract
prospective students to the College
Work with College Coordinators and Dual-Credit Advisors to
identify prospective students and recruit them to Lee College
Work with Division Chairs and staff who oversee the First Year
Experience to connect prospective students to faculty and staff who
can inform prospective students about specific career paths and how
to be a successful college student
Travel to area schools to present College at service area
schools and attend day/night/weekend college fairs, career days,
and other community events
Present information about college admissions, financial aid,
degree options, and student life to prospective students
Input data in PeopleSoft and provide monthly reports regarding
onboarding for the caseload; conduct phone calls to prospective
students; conduct campus tours and assist students and parents
Manages a recruitment caseload made up of area high schools,
businesses, and community events
Provide excellent customer service to school districts,
businesses, and prospective students
Foster and cultivate collaborative relationships with other
campus departments and positions
Assist with registration events, new student orientations, and
the Student Ambassador program
Communicate internally and externally with students, parents,
and stakeholders by e-mail, phone, Chat, face-to-face interactions,
direct mail, and web.
Additional Duties & Responsibilities
Responsible for assisting in projects assigned by the Director
of Recruitment
Maintain knowledge of college programs of study, admissions,
registration, financial aid, counseling processes, and community
resources
Ability to utilize technology to attract and communicate with
prospective students and families
Create a welcoming and engaging environment to connect with new
students
Assist with the development of enrollment marketing
publications and communications (viewbook, open houses) in
collaboration with the Marketing department
Perform other duties as assigned
Minimum Education, Experience, Knowledge, Skills &
Abilities
Bachelor's (or higher) degree
Two (2) years of related experience
Must have excellent customer service, communication, and
interpersonal skills, including the ability to communicate complex
information to multiple audiences and to work collaboratively and
professionally
Knowledge of Microsoft Office products (i.e., Word, Excel,
PowerPoint, and Access) and willingness to learn new
applications
Excellent organizational skills, self-starter with strong time
management skills
Abie to multi-task and work under conditions of high stress and
high volume during peak periods
Demonstrated ability to work in a fast-paced, deadline-oriented
environment
Must be available to work evenings and weekends as needed
Lee College does not discriminate on the basis of race, color,
religion, sex (including pregnancy, gender identity and sexual
orientation), national origin, age, disability, veteran status,
genetic information or any other basis protected by law.
To apply, please visit https://www.schooljobs.com/careers/lee/jobs/4402453/recruitment-and-outreach-specialist
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