Associate Director of Applications

Associate Director of Applications & Reporting

Amherst Campus
Full Time
JR4562

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Associate Director of Applications & Reporting position. The Associate Director of Applications & Reporting is a full-time, year-round position, starting at $75,000 per year - commensurate with experience. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.

The Associate Director of Applications & Reporting serves as the technical lead for Advancement's Slate database and is a core member of the Slate database team, a “Slate Captain.” They are responsible for programming user-requested enhancements in Slate, integrating new product releases into Amherst's Slate instance, security/user permissions, and assisting with creating data feeds to/from Slate and to/from Advancement's reporting warehouse. Additionally, they design, manage, and maintain queries and reports that support data-driven decisions across Advancement and act as an essential resource for users in translating and understanding Advancement's data and reports.

The person in this role is expected to work as part of a collaborative and inclusive team, including taking appropriate actions to support a diverse workforce and participating in the College's efforts to create a respectful, inclusive, and welcoming work environment. In addition, all advancement staff members are required to support and staff key events such as Reunion, Homecoming, and Family Weekend. These events may require occasional evening and weekend hours.

This position is eligible to participate in the College's hybrid or remote work program. All remote work must be performed within one of the Amherst registered payroll states, which currently includes Massachusetts and Connecticut. Additional details will be discussed during the interview process.

Summary of Responsibilities:

Application Development & Support

• Serves as technical lead for programming in Slate database. Responsible for creating and maintaining Slate dashboards, forms, and advising on procedures and processes for colleagues across Advancement. Keeps up-to-date on enhancements to Slate.
  
• Works on data feeds in and out of Slate database and in and out of Advancement data warehouse. Works with colleagues across campus on data feeds into and out of Advancement systems and other campus databases.
  
• As a “Slate Captain,” collaborates on key decision-making regarding Slate data structures, processes and procedures, and design with a focus on end-user needs.
  
• Manages security/user permissions for Advancement's 60+ staff and other members of the campus community, including Senior Staff and the Office of the President.
  
• Proactively identifies and resolves complex issues within the Slate database, showcasing problem-solving skills critical for optimizing database functionality.
  
• Monitors the Slate Advancement Support Slack channel, addressing user inquiries or delegating to the appropriate staff person.
  

Reporting and Training

• Designs queries in support of mailings, solicitations, and analysis. Tests queries of other Advancement users for accuracy and efficiency, and works with users to make improvements where needed.
  
• Responds to data requests for Advancement as well as campus partners.
  
• Convenes and manages the Slate and Data Entry User Groups, to review data standards and best practices and answer reporting questions.
  
• Serves as a resource across Advancement for queries in Access and Slate. Provides query training to new and existing users.
  
• Assists in the creation of reports out of the Advancement data warehouse. Maintains and updates reports to meet business needs of Advancement.
  
• Collaborates effectively with internal stakeholders, understanding their unique data requirements and challenges, and providing tailored solutions to meet their needs.
  

Qualifications:

Required

• Bachelor's Degree.
  
• 7+ years of demonstrated experience.
  
• Technology: SQL, experience working extensively in a relational database.
  
• Strong organizational, time management, and written and verbal communication skills.
  
• Attention to detail, accuracy, thoroughness, and organization.
  
• Good interpersonal skills - ability to collaborate and work effectively with a wide range of personalities and levels (from technical to gift officers to Department Heads to admin staff).
  
• Ability to work independently and/or work well with a team depending on the situation.
  
• Comfortable learning and incorporating new technologies. Focus on continuous improvement.
  
• Ability to synthesize information and set/suggest policy.
  
• Dedication to excellence and quality, appreciation of customer service.
  
• Commitment to or experience working with a diverse community.
  

Preferred

• Technology: Experience with data visualization tools, SnapLogic or similar integration tool, JavaScript a plus.
  
• Previous experience in campaign reporting, gift accounting or fundraising administration in higher education or a non-profit organization.
  

Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement.

Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information.

Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Career icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.


To apply, visit https://amherst.wd5.myworkdayjobs.com/en-US/Amherst_Jobs/job/Amherst-Campus/Associate-Director-of-Applications---Reporting_JR4562


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