Technical Services Coordinator

DePaul University in Illinois

Date Posted November 13, 2013
Type Administrative
Salary Not specified
Employment Type Full-time

DePaul University, the nation's largest Catholic university and one of the 10 largest private universities, is an urban institution with 6 campuses, more than 275 degree programs, and 25,000 students from a variety of diverse backgrounds.


General Summary:


The Technical Services Coordinator will report to the Associate University Librarian for Information Technology and Discovery Services. The Technical Services Coordinator will provide broad oversight and leadership for the technical infrastructure, processes, and metadata that facilitate discovery of library collections. This position will collaborate with library staff responsible for information technology and collection development/management to make research resources accessible in all formats to the academic community and beyond. This position will also contribute to library involvement in consortial projects and programs such as CARLI, the Center for Research Libraries, the Catholic Research Resources Alliance, and the Chicago Collections Consortium. The Technical Services Coordinator may serve as a liaison librarian in assigned areas.


Principal Duties and Responsibilities:

  • Provide oversight and leadership for library technical services.
  • Identify and implement new initiatives in technical service areas, including consortial programs, technical standards, re-use of data, automation of processes, etc.
  • Manage the integrated library system (ILS) at the local and consortial level, e.g., work to integrate standard ILS functionalities and workflows with related systems and processes among cooperative cataloging, digital library, data harvesting, and semantic Web initiatives.
  • Collaborate with library staff to design, implement, and coordinate bibliographic control policies and practices across library departments, including digital content creation programs.
  • Collaborate with technical services staff in the Rinn Law Library to ensure consistent practices across the DePaul libraries in the area of technical services.
  • Collaborate with Digital Library and Web Services staff on workflows related to digitization programs and with Head of Special Collections and Archives on workflows related to special collections and archival materials.
  • Assess the effectiveness of current technical infrastructure, processes, and procedures in regard to library and University goals.
  • Recommend new technical services strategies, processes, and platforms that enhance the discoverability of research resources in all formats.
  • Leverage the knowledge, skills, processes, and technical infrastructure of the Serials, Acquisitions, and Metadata departments and of consortial partners to facilitate intellectual access to research resources through metadata, including unique materials and archival collections requiring non-MARC cataloging.
  • Serve as a leader on metadata standards and practices in the library by working collaboratively to develop, coordinate, and implement bibliographic control policy and practices that enhance discoverability, including those governing digitization, digital preservation, and digital library efforts.
  • Collaborate with Associate University Librarians on matters of budgeting, planning and decision-making related to technical services and on issues related to discovery systems.
  • Serve as liaison librarian to one or more academic or co-curricular programs, as assigned, including responsibilities for provision of information and instructional services, collection management, and engagement with faculty, staff, and students promoting library resources and services.
  • Maintain an awareness of best practices in academic librarianship through reading in the scholarly and professional literature, participation in relevant conferences, workshops, and professional development programs, and apply lessons learned to current needs in the University Libraries.
  • Participate and represent the University Libraries in University, state, regional, or national professional service activities.
  • Oversee the Serials, Acquisitions, and Metadata departments, foster efficient and effective workflows and collaboration across functions and departments.
  • Provide direct supervision for three full-time, exempt staff (Acquisitions Librarian; Principal Cataloger; and Special Collections Cataloger;).
  • Provide indirect supervision for paraprofessional staff, part-time staff and student assistants.
  • Chair and coordinate activities of the Access, Discovery, & Delivery Committee.
  • Prepare annual departmental budget and special budgets for the Libraries in collaboration with the Associate University Librarians.
  • Recommend full-time and part-time salary/wage, acquisition of furniture, technology, supplies, and other acquisitions to support the work of staff in assigned units.
  • Perform other duties as assigned.



  • Master's degree from an ALA-accredited program or equivalent.
  • 6 years of academic library experience, of which at least 3 years must include coordination or management of integrated library system (ILS) functions.
  • Experience working with library vendors, including bibliographic utilities, print and electronic content providers, and consortia.
  • Strong working knowledge of current metadata standards, rules, and tools, including non-MARC workflows and schema related to digital libraries and special collections and forthcoming changes with FRBR, RDA and MARC.
  • Knowledge of discovery systems and other library technology capabilities and future trends that optimize discovery and delivery.
  • Excellent written, oral, and interpersonal communication skills.
  • Excellent planning, project management, and problem-solving skills.
  • Knowledge of integrated library systems, e-resource management systems, and library discovery systems.
  • Knowledge of MS Office, other routine information technology applications employed at the library or University level, and enterprise-level systems employed for the management of library collections or the provision of library services.
  • Knowledge of information technology resources, print information resources, and Web-based information resources required to provide excellent library services.
  • Ability to work with diverse constituencies.
  • Ability to work in a collegial environment in order to provide excellent library services.
  • Ability to manage interdepartmental projects across library units.
  • Ability to interpret bibliographic data accurately.
  • Ability to generate relevant statistical reports, e.g., through ILS queries.
  • Ability to visual acuity, hand-eye coordination and motor skills sufficient to use a computer, copy machine and other office equipment.
  • Ability routinely lifting up to 25 pounds.
  • Must be able to spend extended periods standing, sitting, kneeling, crouching, and bending.

Preferred Requirements: 


  • Supervisory experience.
  • Experience in change management in technical services.
  • Experience with Ex Libris products (Voyager ILS preferred).


Are you interested in joining our team of talented, motivated employees and helping DePaul serve its students and communities around the world? If so, go to and select Employment at the top of the page to submit your cover letter and résumé online for this and other jobs.  Please reference job number [17693].


Salary & Benefits:

DePaul offers comprehensive and competitive pay and benefits to attract and retain talent to further the University's mission. Please click on the following link to review the full Benefits Summary.


Required Background Screening:

All final candidates extended an offer of employment will undergo background screening.


Mandated Reporting of Child Abuse & Neglect:

Upon accepting an offer of employment with the university, you will also be required to sign an Acknowledgement of Mandated Reporter Status at the time of hire. A mandated reporter is required to make a report to the Illinois DCFS Hotline whenever there is reasonable cause to believe that a child known to them in their professional or official capacity may be abused or neglected.


For more information about the Illinois Abused and Neglected Child Reporting Act, please visit:


DePaul University is an Equal Opportunity/Affirmative Action Employer.

How To Apply

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