Graduate Recruiter (Student Services Professional II)

Graduate Recruiter (Student Services Professional II)

Job No: 535258
Work Type: Staff
Location: Dominguez Hills
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)

Working Title: Graduate Recruiter

Department Name: Graduate Studies and Research

Division: Academic Affairs

Classification Title: Student Services Professional II

Classification Salary Range: $4,610 - $6,556 per month

The anticipated hiring range for this position is $4,610 - $4,750 per month.

The final salary is dependent upon qualifications and experience.

About the Department/Position:

Under general supervision of the Dean of Graduate Studies and Research and the day-to-day oversight of the Senior Graduate Studies Program Specialist, the Graduate Recruiter performs duties related to the recruitment and enrollment of graduate and postbaccalaureate credential and certificate students to CSUDH. Responsibilities include meeting prospective students to provide information about enrollment and admissions and facilitating the graduate admissions process, particularly for entering doctoral students, to support graduate retention and enrollment initiatives. This position will also assist with the implementation of programs designed to assess and prepare incoming/prospective students, including New Graduate Student Orientation (NGSO), campus tours and the Graduate Studies and Research front information desk.

Overtime is not expected, but some flexibility in scheduling may be needed to support attendance at external events (e.g., graduate fairs held on weekends).

Overview of Duties and Responsibilities:

• Independently handle registration, prepare and attend all assigned graduate school fairs and lead recruitment efforts for all CSUDH graduate programs.
• Advise prospective students on graduate program options and assist in finding a program of interest
• Create, disseminate and collect student surveys aimed at providing feedback on graduate program and/or student needs
• Assist faculty and staff in identifying trends and researching best practices in student retention, persistence, and completion for graduate programs
• Provide a "one stop shop" to address applicant questions; independently research and answer inquiries, or provide a warm handoff of applicant to other areas for questions out of scope (e.g. Financial Aid)

Minimum Qualifications:

• Required Experience: Equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job‑related field may be substituted for one year of the professional experience.
• Required Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Knowledge, Skills, and Abilities:

• Working knowledge, or ability to quickly obtain working knowledge, of California Title 5 regulations and CSU Chancellor's Office policies pertaining to graduate education.
• General knowledge of student-centered outreach and enrollment management techniques, and of the principles of individual and group behavior.
• Ability to learn, interpret, and apply a wide variety of program rules and regulations related to graduate programs at CSUDH.
• Strong knowledge of English grammar, punctuation, and spelling; ability to format correspondence, reports, and written directives, and to compose correspondence from fragmentary instructions.
• Ability to handle effectively a broad range of interpersonal contacts, including those at a higher level and sensitive in nature, and to work well with diverse faculty, students, staff, and administrators
• Ability to advise students individually and in groups on routine matters where required.

Preferred Qualifications:

• Graduate degree or postbaccalaureate credential.
• Two or more years experience working at an accredited college or university.
• Knowledge of FERPA and experience in handling confidential and sensitive information with tact and discretion.
• Prior work experience in a copy-editing or scholarly editing position.
• Good working knowledge of learning management systems, such as Blackboard or Canvas.

To view the full position description, click “Position Description” above.

General Information:

• Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here.
• Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program.
• The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement.


Applications Close: 31 Jan 2024

To apply, visit: https://careers.csudh.edu/en-us/job/535258/graduate-recruiter-student-services-professional-ii



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