Student Success & Retention Research Specialist - EXTENDED (Associate, Academic and Institutional Studies II)

California State University, Bakersfield in California

Deadline November 22, 2013
Date Posted October 23, 2013
Type Non tenure track
Salary Not specified
Employment Type Full-time

California State University, Bakersfield

(Associate, Academic and Institutional Studies II)

Recruitment #: #1681

Full/Part-Time: Full-Time

Permanent/Temporary: Permanent

Bargaining Unit: R09

Salary and Benefits: $5,255 - $7,881 per month Exempt

Department: Division of Enrollment Management

Available: Immediately

Posted: October 18, 2013

Closing Date: November 22, 2013

Positions are open to all interested applicants, both on and off campus, unless this is an on-campus only recruitment.

This position requires (including those on campus) submission of:
• A standard CSU, Bakersfield job application (download at
• Names of three professional references
• Copy of degree/transcripts/typing certificate, if required
• Brief description of how you are qualified for this position by virtue of your interest, aptitude, education and experience required.

Under the general direction of the Director for Student Success and Retention Initiatives, the Student Success and Retention Research Specialist (RS) coordinates and implements research focused on undergraduate student success at the University; conducts longitudinal studies of student experiences and outcomes; researches the impact of institutional conditions and factors on student success; evaluates the effectiveness of programs designed to enhance student success; provides analytical and administrative support for research related to outcomes assessment; engages with appropriate campus groups to promote and sustain inquiry about undergraduate students and their success; and provides technical support within the Division of Enrollment Management focused on undergraduate student retention and graduation. The RS functions as a member of the Enrollment Management team and plays a critical role in developing, implementing and managing the data and assessment information systems to ensure the continuous improvement of student success, retention and graduation initiatives. Specifically, the RS coordinates the acquisition, extraction, transformation, storage, reporting and analysis of data crucial to student achievement and operational excellence. The RS works collaboratively with the Enrollment Management team to gather, interpret and share critical student performance data and ensures that technology systems related to student advising, retention and graduation are well defined, researched, efficiently configured and continuously maintained to best support the university’s student success initiatives.

DUTIES: Design, develop, implement, and oversee processes related to advising and tracking student academic success, retention and graduation; lead evaluation and assessment of processes and improve processes in ongoing manner.

Design, build, and/or oversee efforts in reporting and dashboard systems; identify and develop plan to meet end-user education and training needs; ensures data information is accurate, universal and accessible to Enrollment Management stakeholders. Develop and maintain reporting processes for advising related information via queries and reports; coordinate dissemination of student performance information to the Enrollment Management Team and other key campus constituents.

Extracts, collects, analyzes and summarizes institutional research data using a variety of data sources and tools, including Peoplesoft, iStrategy, GradesFirst.

Familiarity with business rules and processes in SIS & other technologies that pertain to advising & retention efforts at the university; lead technology-based advising and retention initiatives on behalf of Academic Advising; document and disseminate related changes to business practices and workflow; communicate related information to affected stakeholders, and provide accurate and timely updates.

In collaboration with Institutional Research, Planning and Assessment, establish effective and actionable on-going metrics for student retention and graduation rates; develops periodic surveys of student engagement and other student success data collection as needed; prepares internal and external reports relating to student academic progress, retention and graduation.

Continually stay abreast of new technology and trends to support advising and retention efforts; research and benchmark other schools’ efforts for and the use of technology to enhance academic advising in order to help design a cutting edge system at CSUB; research new technologies to determine if the same technologies can apply to academic advising, success and retention.

Provide ongoing support as needed to schools/centers/academic departments; represent Enrollment Management on university technology committees.

Apply appropriate statistical and analysis tools to organizational data and make meaningful interpretations, providing analysis of data to relevant staff teams.

REQUIRED QUALIFICATIONS: Equivalent to bachelor’s degree in Social Science, Behavioral Sciences, Computer Science, Information Technology or related field and four years of progressively responsible administrative, technical, or professional analytical experience which demonstrates ability to conduct substantive surveys and studies of problems and issues in a related field.

Knowledge & Abilities: Experience with and strong knowledge of data analysis and research techniques to interpret results; strong critical thinking skills. Experience with data modeling, database design, implementation and management. Strong planning, organization, and project management skills, with the ability to identify numerous dependencies and integrate through a comprehensive technical plan of action. Analytical problem solving and excellent written/oral communication skills are also required. Incumbent must be a team player with sufficient interpersonal skills to maintain a cooperative and productive working relationship with university colleagues, administrators, faculty and staff. Must have the ability to handle multiple projects, meet deadlines, prioritize and organize various projects, and work both independently and as a team member.

PREFERRED QUALIFICATIONS: Working knowledge on analysis and design of Oracle People-Soft, SQL-based applications or other enterprise computing systems is preferred.

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience and interest in the position.

This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees.

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

It is the policy of California State University; Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

GENERAL APPLICANT INFORMATION: Official California State University, Bakersfield application forms must be completed in full and received in the Human Resources Office by 5:00 p.m. on/or postmarked by the specified closing date, unless otherwise indicated. Resumes are welcomed but will not be accepted in place of the official application. E-mailed or faxed applications or resumes will also not be accepted.

Applications are available outside the Office of Human Resources and may be downloaded from the Human Resources website at Candidates who reside outside the city of Bakersfield may contact the Office of Human Resources and request that an application be mailed to their residence. It takes a minimum of 4-6 weeks from the closing date for a position to be filled. To check the status of your application, go to the Human Resources homepage and click on the “JOB STATUS” icon link. Applicants will not receive individual notifications. Upon submission, all application materials become the exclusive property of California State University, Bakersfield and will not be copied or returned.


Copyright ©2013 Inc. All rights reserved.

Posted by the FREE value-added recruitment advertising agency


How To Apply

You can apply for this position online at