Dir of Operations Food & Bev

Job ID:6105 Unclassified FT (Salary)

The Director of Operations provides leadership, direction and vision to manage the self-operated and self-supporting dining, catering and concession operations. The Director of Operations ensures all areas of the food service program operate with the highest standards of safety and sanitation, quality of service, healthy and on-trend menus while optimizing efficient and effective operational and financial performance. Areas of service include but are not limited to Conference & Event Services, Catering, Concessions and Markets.

Duties/Physical Demands:

• Provides strategic leadership to manage the long-range and day-to-day operations for Catering, Conference & Event Services, Concessions, and Markets.
• Ensures university and departmental policies, work rules and performance standards are met.
• Ensures the maintenance and monitoring of labor, food, supplies, utilities and other costs and preparation of various financial and operational reports to provide an accurate representation of operational performance.
• Evaluate and report on the quality, efficiency and performance of all operations.
• Ensures the consistent merchandising of products and services amongst all operations
• Performs all aspects of employee supervision to include training, scheduling, evaluation and performance management.

Preferred Qualifications:

• Servsafe certification
• Certificate in a related field from a nationally recognized program (Foodservice Management Professional or similar)

OEEO Statement: The University is committed to equal opportunity, affirmative action, and eliminating discrimination and harassment. Miami University does not discriminate on the basis of age, color, disability, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices.  Requests for reasonable accommodations/or disabilities related to employment should be directed to ADAFacultyStaff@MiamiOH.edu or 513-529-3560.  Miami University's Annual Security and Fire Safety Report with information on campus crime, fires, and safety may be found at: http://miamioh.edu/campus-safety/annual-report/. Hard copy available upon request. A criminal background check is required. All campuses are smoke and tobacco free campuses.

• Bachelor’s degree in a related field (Hospitality Management, Culinary Arts, Dietetics, Management, etc.), 5+ years of progressive experience in higher education or other food service operations or an equivalent combination of education and experience.
• Demonstrated strong organizational and time management skills
• Supervisory experience, including demonstrated effective oral and written communications with all levels of staff.
• Demonstrated ability to communicate effectively with staff, leadership and customers.
• Demonstrated ability to establish positive working relationships with peers, supervisors, other University personnel, students and the public.
• Strong knowledge of financial statements and budgeting.
• Knowledge of food allergens, nutrition and food safety.
• Demonstrated experience with inventory procedures, purchasing, production and waste control
• Experience working in a unionized environment.
• Proficient use of computer programs including Microsoft Word, Microsoft Excel, Menu Management System, MICROS and Kronos