Director of Financial Aid
- Employer
- Rogers State University
- Location
- Oklahoma, United States
- Salary
- Competitive
- Date posted
- Jan 22, 2018
View more
- Position Type
- Administrative, Student Affairs, Financial Aid
- Employment Level
- Administrative
- Employment Type
- Full Time
Job Description Summary: Rogers State University is accepting applications for a Director of Financial Aid. This position plans, directs, and administers a comprehensive financial aid program of federal, state and local aid, grants, scholarships, outreach services, loans, and other types of financial assistance at a state university.
Knowledge Skills and Abilities:
1. Highly organized and detail-oriented; exceptional
interpersonal relationship and communication skills
2. Demonstrated ability to interact favorably with faculty,
administrators, staff, students and public
3. Sense of humor, flexibility and tolerance of a high energy,
dynamic, complex work environment
Preferred Qualification Summary:
1. Master’s degree
2. Five or more years increasingly responsible experience in
financial aid administration, including experience as director,
associate or assistant director
3. Three or more years of direct supervisory experience
4. Three or more years of direct experience managing a Financial
Aid software system
Physical Demands:
Occasional prolonged sitting or standing.
Ability to lift up to 20 pounds with or without minimal
assistance.
Required Degree:
1. Bachelor’s degree
2. Five years of progressive professional experience including
supervisory responsibility in higher education financial aid
setting
3. Prior experience with student financial aid computer system,
preferably PowerFAIDS
Essential Duties:
Primary Duties:
Leadership and Professional Ability:
• Plans, directs and administers a comprehensive financial
assistance program at a state university
• Knowledge of state and federal (Title IV) financial assistance
programs
• Responsible for ensuring compliance with regulations and
establishing reporting standards; financial and statistical record
keeping, survey completion and other required reporting
• Directs processing of aid applications including determining
eligibility, award amounts and notification of students’ award;
prepares documentation, validations and resolves student
appeals
• Administer aid to student athletes in accordance with NCAA
Division II regulations; serve on the university NCAA Compliance
Committee
• Prepares and administers departmental budget; assists with
university budget matters relative to financial aid and state
funding
• Projects and plans for fluctuations in university growth and
financial aid program size
• Develops, reviews and advises on federal, state, college and
private sources of funds, including working collaboratively with
the university foundation to manage scholarship and endowment
awarding protocols
• Monitors operational activities to detect service concerns and
maintain effective administrative procedures
Supervision and Management
• Maintain exceptional customer service standards; lead continuous
improvement/innovation assessment
• Supervise professional staff and provide orientation and
training
• Coordinates with information technology and recommends
enhancements to the financial aid systems
• Represents the financial aid office to internal and external
constituencies
• Serves on committees as appropriate
• Responsible for security and confidentiality of assigned records
and departmental files
• Develop and implement programs for students on money management
and personal budgeting
• Prepare materials for publicity, workshops and resource
development; may make oral presentations
• Coordinate federal work study program in collaboration with the
university’s Human Resource department
• Performs related duties as assigned
SECONDARY DUTIES:
The Director of Financial Aid is accountable for ensuring the
University complies with and is effective in its execution of
federal, state and local aid programs. This requires effective
performance in secondary areas of:
1) Communication, Critical Thinking and Problem Solving
2) Staff Development and Training
3) Project Management and Strategic Planning
The following examples of duties and accountabilities illustrate
the general range of tasks assigned to the position but are not
intended to define the limits of required duties. Other essential
duties may be assigned consistent with the general scope of the
position.
A. Communication, Critical Thinking and Problem Solving: The
Director is accountable for possessing the professional skills
necessary to do administrative work. The Director should be able
to:
1. Possess interpersonal and communication skills and ability to
work effectively with a wide range of constituencies in a diverse
community
2. Create and compose written material as well as evaluate and edit
the content, structure, and format of a range of written
materials
3. Investigate and analyze information and draw conclusions; use
independent judgement to manage and impart information to a range
of clientele including students, parents, faculty, staff,
administrators and the general public
B. Customer Service, Staff Development and Operations: The Director
is accountable for establishing and maintaining excellent customer
service standards within the department; securing and developing
professional staff members and managing the day-to-day operations
of the department. The Director should be able to:
1. Establish, train and emulate high customer service standards for
the department; monitor assessment data for service improvement and
innovation initiatives
2. Supervise and train staff, organize, prioritize, and schedule
work assignments
3. Develop appropriate staff training and professional development
initiatives; foster a cooperative work environment
4. Plan and evaluate operational initiatives; examine, re-engineer,
or develop new operations and procedures, formulate policy
5. Provide professional direction, guidance and counsel to a wide
range of constituencies
C. Project Management and Strategic Planning: The Director serves
as an on-going project manager for the Jenzabar EX/PowerFAIDS
enterprise system. The Director should be able to:
1. Manage and oversee the day-to-day operation of the system;
configure the infrastructure, participate in maintenance activities
and lead testing protocols
2. Provide leadership for on-going system functionality
improvements; work in collaboration with Academic Computing
Services on system support and troubleshooting
3. Provide technical advice, information and training to faculty,
staff and students
4. Develop, plan and implement short and long-range departmental
and university related goals and plans; Budget preparation and
fiscal management
Supervision Given To: Professionals Employees including but not limited to: Assistant Director(s); Aid Counselor(s); student employee(s); both non-exempt and exempt classifications.
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