Institutional and Marketing Research Specialist

Claremont Lincoln University in California

Deadline Open until filled
Date Posted July 17, 2017
Type Administrative
Salary Not specified
Employment Type Full-time

MISSION: The mission of Claremont Lincoln University is to be a place where students learn how to treat others as they would like to be treated. Students learn the skills necessary to understand differences among religions, governments, other organizations, and individuals; how to respect those differences; and how to cooperate and collaborate with those of different viewpoints to resolve problems between them peacefully without violence. Our students will integrate self-knowledge with critical perspectives and contemporary skills to create sustainable social change – how to implement the golden rule. Claremont Lincoln University embeds the golden rule in the Claremont Core® which teaches the skills of mindfulness, dialogue, collaboration, and change.


COMPASSION – Follow the Golden Rule: Do unto others, as you would have them do unto you.

INTEGRITY - Be consistent and transparent in our values, actions and outcomes.

RESPECT – Value and be mindful of others’ views and traditions.

DILIGENCE – Have a commitment to continually improve and the strength to make a difference.

INDIVIDUAL RESPONSIBILITY – Hold ourselves accountable; deliver on our promises.

INNOVATION – Strive to define new ways to make education better.

LOYALTY – Support and allegiance to CLU and its mission.

SOCIAL IMPACT – make the world a better place.

SERVICE - provide a quality educational experience to all that encounter CLU.


PURPOSE OF THE POSITION:  Under administrative direction of the University President, the Institutional and Market Research Specialist is responsible for manage­ment of a Claremont Lincoln University institutional research program, providing leadership in the conduct of analytical studies on all facets of University operations and all other activities and program development as assigned.

RESPONSIBILITIES:  All responsibilities are presumed to reflect the effective implementation of best practices. Technology will be leveraged as an enabler whenever practical.  Internal controls will be installed to ensure that all activities comply with acknowledged standards of fiduciary due care, non-conflicts of interest and confidentiality.

  • Decision Support – Develop analytical approaches, tools and resources to facilitate institutional decision-making such as institutional strategic planning, enrollment management, marketing, program evaluation and budgeting decisions.
  • Planning – Work with University constituents to clarify goals, develop meaningful measures of success, and facilitate institutional alignment around strategic priorities.
  • Research – Manage a longitudinal program of student, faculty and alumni surveys; and implement targeted studies on a variety of topics relating to institutional goals, policy formation, trends in higher education, potential corporate partnerships, marketing research, etc.
  • Analyze and Report – Research and produce analyses, data, reports, slides and a detailed dashboard reporting system that explain the work of CLU to internal and external audiences.
  • Develop, coordinate and administer a system for data requests, standard reports, templates, dashboards, etc., so information is readily accessible to both internal and external constituents and meets federal, state and governing agencies’ accountability requirements.
  • Data Governance – Contribute to the development of policies and practices that support the effective, ethical use and stewardship of data assets.
  • Integrate CLU’s data sources, analyses and reporting to develop and maintain a coherent system of institutional knowledge and information.
  • Assist in the development of management information systems, including priorities for software acquisition/application and data retrieval.
  • Supervise maintenance of related computerized files and other data.
  • Establish rapport and maintain communication with various internal and external constituencies, including President, faculty, staff, WASC, and government agencies.
  • Attend academic/administrative meetings as requested, and serve on various committees as appropriate.
  • Maintain professional knowledge of "state-of-the-art" in institutional research through familiarity with federal/state/regional planning/program efforts an and/or review of legislation and agency agendas.
  • Perform related duties as assigned.



Minimum Education and Experience:

  • Master's degree in business, mathematics, social sciences, economics, education, computer science or other scientific/analytic field from a regionally accredited college or university.
  • A minimum of three years of experience at post-secondary education level with descriptive and inferential statistics, computer applications, large data bases, and statistical packages.


Knowledge, Skills, Abilities: 

  • Excellent analytical, interpersonal, written and oral communication skills with the ability to shape complex information into presentations that are understandable to diverse audiences.
  • Demonstrated experience utilizing data and research to identify and make recommendations on institutional issues.
  • Knowledge of basic statistical theories and principles.
  • Proficiency with on-line survey software.
  • Experience in developing management information systems.
  • Deep interest in and, preferably, prior experience supporting leadership decision making in the digital space.
  • Ability to establish and maintain positive and effective working relationships with internal and external constituents.
  • Demonstrated experience in organizing, conceptualizing, and prioritizing objectives and managing a high-volume workflow office.
  • Devotion of attention to accuracy and timeliness.
  • Ability to interpret and make meaning of data and research findings.
  • Demonstrated ability to independently conceive, design and conduct research using statistical techniques.
  • Creative problem solver, self-starter and proven ability to anticipate needs.
  • A results-oriented team player with the ability to work collaboratively with others. A good listener with high energy and drive.

Interested candidates should submit a cover letter and resume to

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