Communications Officer - University Police - 500712

Communications Officer - University Police - 500712

SUMMARY:
A civilian position reporting to the Communications Supervisor. This individual is responsible for receiving calls for service and dispatching the appropriate emergency or service personnel.

RESPONSIBILITIES:
* Receive complaint, emergency, service and information calls and initiate Offense/Complaint/Incident Reports, dispatching necessary manpower. Classify complaints, Incidents and calls for service. Dispatch police officers to respond to calls. Record information on radio logs or with CAD. Relay information and requests to for assistance from and to on duty police officers, security officers and other emergency service providers as necessary or required. Provide information and assistance to the general public, University faculty, staff, students and departmental personnel.
* Maintain, update, and post various logs as required on each shift
* Contact University Facilities by telephone to report emergency maintenance problems
* Issue visitor and overnight temporary parking permits
* Train newly hired communications officers
* Promote positive community relations in the performance of job duties
* Physically perform all other communications related duties as outlined in the Departmental Directives
* Perform all other duties, responsibilities, and tasks as assigned

QUALIFICATIONS:
* Department policies and procedures
* Department and state record systems and appropriate reporting forms
* Technical communication equipment, e.g., NCIC / VCIN terminal, CAD terminal, Fax machine, etc
* Community and people within the University community
* Read with good comprehension
* Clear and concise written oral communications
* Write or type clear and complete reports or documents
* Remember details
* Employ radio communication procedures
* Communicate orally in a clear and concise manner
* Operate various pieces of office equipment, e.g., typewriter, telephone, laser printer, standard printer, paper shredder, and computer
* WAVES Siren
* Remain alert
* Maintain written or computer radio logs
* Answer police telephone lines
* Monitor and maintain applicable equipment in the communications area
* Run criminal history checks and properly file criminal history checks

EDUCATION & EXPERIENCE:
* High School Diploma required
* Some experience as a communications officer desired

WORK HOURS:
* Full-time, non-exempt position
* Overnight shift 8:00 p.m. to 8:00 a.m., rotating days/weekends, must be available to work nights and weekends

SALARY STRUCTURE:
* Pay Grade 3
* To see more detailed salary information please review the University of Richmond's Compensation Structure.

Located minutes from downtown Richmond, Virginia, the University of Richmond (www.richmond.edu) blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. Richmond offers a unique combination of undergraduate and graduate programs. Our School of Arts & Sciences anchors Richmond as a nationally ranked liberal arts university. A ranked business school, the nation’s first school of leadership studies, a highly respected law school, a nationally recognized international education program and the community-focused School of Professional and Continuing Studies build on that strong foundation and make this university something unique.

UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success. In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity.

EOE

Location: North America, Virginia