Associate Director for Housing Facility Operations (Job ID 5283)

California State University, Northridge (CSUN) in California

Deadline Open until filled
Date Posted February 13, 2017
Type Administrative
Salary Commensurate with experience
Employment Type Full-time

Associate Director for Housing Facility Operations (Job ID 5283)
(Administrator II)
Full Time / Regular
Student Housing/Operations


CSUN's Commitment to You
CSUN is strongly committed to achieving excellence through teaching, scholarship, active learning, and diversity. Our values include a respect for all people, building alliances with the community and the encouragement of innovation, experimentation, and creativity. CSUN actively encourages qualified candidates to apply who demonstrate a commitment to serving a diverse student population as well as a commitment to maintaining a respectful and inclusive work environment.

About the University
Serving approximately 40,000 students each year, CSUN is one of the largest universities in the United States, and it has an impact to match its size. Money Magazine recently named CSUN one of the top ten values in all of higher education, and the Social Mobility Index ranked CSUN fifth in the nation for elevating its students, economic and social well-being. CSUN ranks 10th in the country in awarding bachelor's degrees to underrepresented minority students, fifth nationally in awarding master's degrees to Hispanic students and enrolls the largest number of deaf and hard-of-hearing students of any U.S. state university. CSUN's 171 academic programs and engaged centers enjoy international recognition for excellence. CSUN currently partners with more than 100 institutions of higher education in 22 countries around the globe and attracts the largest international student population of any U.S. master's level institution. Situated on a 356-acre park-like setting in the heart of Los Angeles' San Fernando Valley, the campus features modern educational buildings and world-class LEED Gold-certified performing arts and recreational facilities recognized as among the best in the country. CSUN is designated as a Hispanic Serving Institution (HSI) and an Asian American, Native American, Pacific Islander Serving Institution (AANAPISI) and we value the diversity of all of our students and the campus community. CSUN is a welcoming university that champions accessibility, academic excellence and student success.

About the Department
Student Housing and Conference Services (SHCS) is a large department within California State University, Northridge (CSUN) serving the university community consisting of of 44 acres of grounds and approximately 1,100,000 square feet of facilities space in 34 buildings that house 3,200 single students and 120 students/staff with families. For more information please visit:

Under the supervision of the Director of Student Housing and Conference Services, the Associate Director for Housing Facility Operations serves as a critical member of the Student Housing Management team, and oversees all facilities and activities of the Student Housing Operations unit, including maintenance, custodial, and grounds functions, while directly supervising two full-time employees and overseeing approximately 45 full-time employees and a varying number of seasonal staff. The Associate Director provides strong leadership and guidance in helping Student Housing set and meet its mission, vision and values, and helps develop guidelines, policies and procedures based on the University¿s goals, particularly as they relate to supporting student success, retention and graduation, ensuring a safe, enjoyable, attractive environment for students that supports their academic and personal development. The Associate Director uses performance metrics and assessment programs to ensure that residents have high quality facilities and services; researches, understands and implements changes based on industry trends and best practices; works closely and collaboratively with various campus departments, including Physical Plant Management, Risk Management, Facilities Planning, and Purchasing; and works to ensure positive relationships both internally and externally. The Associate Director manages a $4.1 million annual operating budget and oversees the Student Housing long-range major maintenance program plan and budget that anticipates and responds to infrastructural, mechanical, and aesthetic facility's needs; coordinates feasibility reviews, cost estimates, bid preparation, scheduling, and on-site inspections for a wide range of major maintenance projects; works with the Financial Operations Analyst to generate budget and expense reports and maintain proper records; develops guidelines to ensure facilities meet American with Disabilities Act standards and other compliance codes; and develops and implements inventory management to confirm that supplies and equipment are being properly maintained. Serves on-call for after-hours maintenance emergencies; and as back-up to the University's emergency operations center team; and performs other duties as assigned.

Equivalent to graduation from an accredited four-year college or university with a Bachelor's degree in a job-related field; Master's degree preferred. Equivalent to five years of progressively responsible professional experience, preferably in facilities management; with at least two years at the management/supervisory level. Two or more years of experience in a college housing program at a large public institution preferred; experience working in a union environment preferred.

Knowledge, Skills, & Abilities
Strong management and leadership skills and ability to develop high functioning teams using a variety of leadership approaches. Thorough knowledge of facilities operations. Knowledge and understanding of planning, scheduling, and coordinating work in a fast paced facilities management environment as well as general understanding of custodial, grounds, and building maintenance operations including but not limited to: plumbing, electrical, heating, ventilation, and air conditioning, painting and locksmith. Knowledge and understanding of current technologies and information systems and potential applications to work problems, particularly as they relate to facilities management. General knowledge of developing, managing, and operating major maintenance budgets. Specialized skills and ability to: lead and effectively manage teams; effectively establish and maintain cooperative working relationships within a diverse, multicultural environment; maintain positive collaborative relationship with union leadership and represented employees; maintain appropriate financial records; interpret technical procedures or regulations; effectively present information and respond to questions from groups of managers, colleagues, customers, and the general public; write reports, business correspondences, and procedure manuals. Must have strong computer skills and be competent in Microsoft Office applications.

Pay, Benefits, & Work Schedule
Salary is commensurate with knowledge, skills, and experience. The university offers an excellent benefit package.

General Information
This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. This position is a sensitive position as designated by the CSU. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. Additionally, the person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

How To Apply
Candidates should apply by completing the CSUN on-line application utilizing   link and must attach a cover letter that addresses the qualifications above and a current resume, including names of three professional references. NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet.

Review begins immediately and will continue until position is filled.

For more detailed information on the application and hiring process, please visit the link below:

Equal Employment Opportunity
California State University, Northridge is an Affirmative Action/Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services.


How To Apply

You can apply for this position online at