Vitae FAQs

General

  1. What is Vitae?

    Vitae is the fast-growing academic community from The Chronicle of Higher Education designed just for faculty and administrators. Vitae offers you access to free career management tools, including a dossier service; the best jobs; candid advice; and an active community to help you succeed at every stage of your career.

  2. How much does it cost?

    Vitae is a free site. There is no cost associated with joining or using its resources.

    Vitae Recruiter is a fee based service available to institutions. Please visit Vitae Recruiter for more information or read the latest press release featuring Vitae Recruiter in the news.

  3. Isn’t Vitae just for people looking for jobs?

    Although our membership includes job seekers, many members use our service for other purposes. Some use the free dossier service to store documents and store or write confidential letters of recommendation. Some read our career-management advice. Others seek collaborators or mentorship opportunities.

  4. What does Vitae do with my data?

    Vitae does not share your information with third parties without your permission. For further details on how your data is used, please view our Privacy Policy.

  5. Can non-U.S. users sign up?

    Yes, you're welcome to sign up regardless of where you work.

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Sign up

  1. How do I join?

    Creating an account takes just a few seconds. If you already have a Chronicle account, you can use your same account information in Vitae. If you prefer, you can create a new account with an alternate e-mail address. Our signup form is located here.

  2. Do I have to use my Chronicle account to sign up for Vitae?

    No. You can create a separate Vitae account by using an e-mail address that is different from the one associated with your Chronicle account.

  3. Why do you need my e-mail address?

    Your e-mail address serves as a unique identifier for your account. In addition, you will be able to receive updates on what’s going on in the Vitae community, along with our weekly News & Advice digest. Vitae offers privacy and e-mail controls so that you can control the type and quantity of e-mail that you receive.

  4. Why do I need to confirm my e-mail address?

    By validating your e-mail address, we are able to verify your identity and eliminate unsolicited e-mails to your account.

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Privacy and E-mail Controls

  1. How can I control who sees my profile data?

    Click the Settings menu, located under the gear icon at the top right of the navigation bar. From there you can adjust your privacy preferences under the Profile Settings tab.

  2. How can I control the type and quantity of e-mail that I receive?

    Click the Settings menu, located under the gear icon at the top right of the navigation bar. From there you can adjust your e-mail preferences under the Profile Settings tab.

  3. I want Vitae e-mails sent to an alternate e-mail address. How can I do this?

    Click Edit Account, located under the gear icon at the top right of the navigation bar. Click the “Send Vitae e-mails to a different address” link under the Primary E-mail field. A new field called “Send Vitae E-mails To” will appear. Then enter your alternate e-mail address, and click the Save Changes button toward the bottom of the page. Please note that you can only log in with your primary e-mail address.

  4. How do I unsubscribe from emails?

    The easiest way to unsubscribe is to click the “Stop receiving...” link at the bottom of the email.

    You can also manage the types of email you receive and adjust the frequency of your job alerts.

  5. How do I manage my emails?
    • Log into Vitae
    • Go to Settings under the gear icon in the top navigation
    • Scroll down to "Send Me An E-mail..."
    • Uncheck the emails you don't want to receive, or check the emails you do want to receive
    • Save changes
  6. How do I manage my Job Alert e-mails?

    You can either keep the saved job search but stop the e-mail, or you can delete the search completely.

    • To keep the saved job search but stop the e-mail:
      • Log into Vitae
      • Go to the Saved Searches page via the link under the folder
      • Click the Edit icon on the search
      • Set E-mail alert frequency to 'Never'
      • Save changes
    • To delete the saved job search completely: click the trash bin next to the search.
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Profile Setup

  1. I’m having difficulty adding or editing content in sections.

    To add content in a section, just click the Add () icon that appears when hovering over that section. To edit information in a section, click the Edit () icon and follow the formatting instructions provided at the top of the page. If no instructions are visible, please click the Instructions button at the top right of page (to the left of the Save button).

    If you do not see the Add or Edit icons and you are on a page with blue boxes, then you’re on the Sections page, which allows you to manage your profile layout. Sections cannot be edited on this page. When you are done adding sections to your profile, you must click the green Save button toward the top right to leave the layout view and start editing your profile.

    If none of these options are working as expected, please contact support through the e-mail form located on the Feedback page. A team member will get back to you as soon as possible.

  2. How do I upload a CV or résumé to my profile?

    Under the About section on your profile, you’ll find two gray buttons that read Add Curriculum Vitae and Add Resume. Click your preferred option to upload a file from your desktop or dossier. A success message will appear when your document has been successfully uploaded.

    Once your document has been uploaded, the “Add…” button you selected should now read “Edit…” This confirms that your CV or résumé is now available to employers, recruiters, and your colleagues.

  3. How do I add a degree for multiple institutions?

    You can add a degree for multiple institutions in either of the following ways.

    • Click the Add () icon in the Education section to add each institution with degree(s) separately, and then click Save.
    • Click the Edit () icon in the Education section and add each institution with degree(s) at one time by following the formatting instructions towards the top of the page. Then click Save. Note: You must click the Instructions button if formatting details are not visible.
  4. How do I add multiple employers?

    You can add multiple employers in either of the following ways.

    • Click the Add () icon in the Experience section to add each employer separately, and then click Save. Note:Entering “Position Title” and other details in the area below “Employer” is optional.
    • Click the Edit () icon in the Experience section and add each employer—with or without position information—at one time by following the formatting instructions towards the top of the page. Then click Save. Note: You must click the Instructions button if formatting details are not visible.

  5. How do I add multiple positions for one employer?

    You can add a multiple positions for an employer in either of the following ways.

    • Click the Add () icon in the Experience section, enter the employer’s name at the top of the box, enter the position title and other details in the area directly below, click the “Add Position” link located at the bottom left to add another position, and then click Save.
    • Click the Edit () icon in the Experience section and add each employer with position information at one time by following the formatting instructions towards the top of the page. Then click Save. Note: You must click the Instructions button if formatting details are not visible.
  6. What are disciplines?

    Disciplines are your subjects or areas of focus. Many disciplines that you add will connect to pages that identify relevant News & Advice content and community members with the same interests. Note: You must have your profile in View mode to see which disciplines have featured pages. Just click the View button at the top of your profile to switch to that mode.

  7. What are teaching capabilities?

    Teaching capabilities are the subjects you specialize in—for example, Microbiology, Latin, British Literature, etc.

  8. How do I reorder content I've entered in a section?

    You can reorder content you’ve entered in a section in either of the following two ways.

    • Click the View All button. Then drag and drop each entry in the order you desire. Please note that your changes automatically save.
    • Click the Edit () icon and follow the listed instructions to edit entries in bulk. Then click Save.
  9. How do I delete content on my profile?

    To delete content on your profile while in Edit mode, click on the information you want to delete, and a pop-up window will appear. Click the gray Delete button located at the bottom right. Note: If you only want to delete a degree or position, open the pop-up window and click the X that appears to the right of the degree or position. Then click Save.

  10. How do I create custom sections?

    Currently we do not offer this option, but we do plan to have this feature available soon.

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Social

  1. What is the difference between knowing and following someone?

    When you confirm that you “know” someone on Vitae, you are stating that you have (or have had) a personal or working relationship with that person, or that you are interested in collaborating with him or her. If you do not “know” a Vitae member but you are interested in seeing their status updates (news about new publications, comments, etc.), then you can “follow” that person, much like you’d follow someone on other social applications like Twitter.

  2. How do I remove someone from my network?

    Click the Network tab on your profile page. Hover over the name of the person you’re removing and click the edit icon that appears. You will then be taken to a page to edit your connection with that person. Click the Remove From My Network button towards the bottom of the page.

  3. How do I comment on an article?

    To comment on an article, just click the top green square () displayed at the left of every article page. This will direct you to the comment section, where you will find a comment box with your profile avatar. Type your comment inside the box, and click the blue Post Comment button once you’re ready to post.

  4. How do I share an article?

    To share an article, just click the Share icon () displayed at the left of every article page. This will display options to share via Twitter, Facebook, LinkedIn, Google+, and e-mail. Please note that share options automatically appear when you scroll down the page.

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Dossier Service

  1. What types of files can I upload and apply with?

    We support PDF, Microsoft Office (Versions 7-14), Word Perfect (WPS, WPD), RTF, ODT, HTML (html or .htm), TXT (plain and UTF8), and GIF, JPEG, TIF, PNG, RAW, and BMP. After you submit your application, we convert your application documents to a PDF before submitting to the employer.

  2. Are the documents that I upload in the dossier service visible to anyone other than me?

    No. Only you have access to the documents you’ve uploaded to your dossier.

  3. Can I request a letter of recommendation with Vitae?

    Yes. They can be requested from the Letters of Recommendation tab of your dossier or from letter of recommendation requirements you add to an application you start on Vitae via our application tool (chroniclevitae.com/applications). Instructions on how to request a letter are detailed in the following question.

  4. How do I request a reusable confidential letter of recommendation?

    From the Letters of Recommendation Tab:

    1. Go to the Letters of Recommendation tab of your dossier either by clicking Recommendations under the folder icon in the top navigation (third icon from the right) or by clicking the Letters of Recommendation tab while in your dossier.
    2. Click the Request a Letter button.
    3. Completely fill out the form.
    4. Click the Preview/Edit Email button to preview and/or make edits to your letter request email.
    5. Click the Send button at the bottom left of the window to send out your email.
    6. Your recommender will receive an email with a link to upload the confidential LOR. (Note: The recommender must create a Vitae account or log in with their existing account in order to upload the letter.)
    7. When your recommender has uploaded the letter, you will be notified by email and the letter will be stored as confidential under the Letters of Recommendation tab of your dossier.

    From the Vitae Application Tool:

    1. When adding requirements to your application, select the number of letters of recommendation (LOR’s) you want to request, and then click the Save button.
    2. Click a LOR requirement you’ve added to access a letter request form.
    3. Completely fill out the form.
    4. Check off the Reusable Letter box at the bottom of the request form.
    5. Click the Preview/Edit Email button to preview and/or make edits to your letter request email.
    6. Click the Send button at the bottom left of the window to send out your email.
    7. Repeat steps 2-6 for each LOR requirement you’ve added.
    8. Your recommender will receive an email with a link to upload the confidential LOR. (Note: The recommender must create a Vitae account or log in with their existing account in order to upload the letter.)
    9. Once the recommender uploads the LOR, you will be notified by email; the letter will appear in your application as confidential and subsequently be stored under the Letters of Recommendation tab of your dossier.
  5. How should I fill out the letter request form?

    Here’s an overview of what should be entered in the form.
    • Label = Your desired name for the letter for your personal identification purposes. Think of it as a file name. (Note: Recommenders and employers cannot see this name.)
    • First Name & Last Name = Name of recommender.
    • E-mail = Recommender’s e-mail address
    • Relationship = Your relationship with the recommender. (Professor, Advisor, Colleague, etc.)
    • Message = Your personal message to the recommender
    • Deadline = Latest date you want the recommender to upload the letter.
  6. How do I request a non-confidential letter of recommendation?

    From the Letters of Recommendation Tab:

    1. Go to the Letters of Recommendation tab of your dossier either by clicking Recommendations under the folder icon in the top navigation (third icon from the right) or by clicking the Letters of Recommendation tab while in your dossier.
    2. Click the Request a Letter button.
    3. Completely fill out the form.
    4. Check off the Non-confidential Letter box at the bottom of the request form.
    5. Click the Preview/Edit Email button to preview and/or make edits to your letter request email.
    6. Click the Send button at the bottom left of the window to send out your email.
    7. Your recommender will receive an email with a link to upload the LOR. (Note: The recommender must create a Vitae account or log in with their existing account in order to upload the letter.)
    8. When your recommender has uploaded the letter, you will be notified by email and the letter will be stored under the Letters of Recommendation tab of your dossier.

    From the Vitae Application Tool:

    1. When adding requirements to your application, select the number of letters of recommendation (LOR’s) you want to request, and then click the Save button.
    2. Click a LOR requirement you’ve added to access a letter request form.
    3. Completely fill out the form.
    4. Check off the Non-confidential Letter box at the bottom of the request form.
    5. Click the Preview/Edit Email button to preview and/or make edits to your letter request email.
    6. Click the Send button at the bottom left of the window to send out your email.
    7. Repeat steps 2-6 for each LOR requirement you’ve added.
    8. Your recommender will receive an email with a link to upload the LOR. (Note: The recommender must create a Vitae account or log in with their existing account in order to upload the letter.)
    9. Once the recommender uploads the LOR, you will be notified by email; the letter will appear in your application and subsequently be stored under the Letters of Recommendation tab of your dossier.
  7. How do I upload a non-confidential letter of recommendation to my dossier?

    1. Go to the Letters of Recommendation tab of your dossier either by clicking Recommendations under the folder icon in the top navigation (third icon from the right) or by clicking the Letters of Recommendation tab while in your dossier.
    2. Click the Upload a Letter button.
    3. Click the Choose File button to select the letter from your computer files.
    4. Enter an identifying name for the letter in the Title field.
    5. Enter the name of the recommender in the Recommender field.
    6. Click the Upload Document button.
    7. The letter is now stored under the Letters of Recommendation tab of your dossier.
  8. I’ve uploaded all my documents to my application, but the Submit button is still grayed out.

    We’re sorry you are experiencing this problem. You may have outstanding Letters of Recommendation requests in your application. If you see these marked as pending, then the people from whom you requested recommendations have not submitted them yet. Once these are completed, then the green Submit button will become active. You can either wait for your recommenders to upload the letters or send the other materials in your application in a separate submission. To accomplish this, please follow these steps.

    1. Delete all requirements from your application except the letter requests.
    2. Click the Applications link at the top left of the page, under the Vitae logo.
    3. Click the Edit icon next to the application.
    4. Add “LORs for” right before the position title.
    5. Click Save.
    6. Start a new application for the job.
    7. Add the requirements you deleted from the original application.
    8. Upload your materials (these should now be available to upload from your dossier).
    9. Click the Submit button. A preview of your application should appear, revealing a PDF of your application attached to a standard message to the employer with an empty box in which you can add your personal message.
    10. Type your personal message to the employer (if needed).
    11. Click Submit button.

    If you’re still unable to submit an application, please contact support through the e-mail form located on the Feedback page. A team member will get back to you as soon as possible. Please note that for issues related to applications, we encourage providing a phone number to better assist you with troubleshooting.

  9. Can I apply to a job using an e-mail address?

    Yes. Click the blue How to Apply button at the top of the job posting to view your options for applying to the job as allowed by the employer. If the job posting accepts applications through e-mail, you’ll be able to apply through your own e-mail client or through Vitae’s dossier features.

  10. Can I use your service to apply to a job that is not posted on Vitae?

    Yes. You are welcome to use our Applications feature to apply to jobs not posted on Vitae. Click Applications under the folder icon in the top navigation, and then click the green New Application button to get started. After you fill out and save the information requested on the new application form, a tutorial will walk you through the steps to compile your application material. If the tutorial doesn’t start, click the Show Tutorial link located at the top right of the page. If you need further assistance, please feel free to contact support through the e-mail form located on the Feedback page. A team member will get back to you as soon as possible.

  11. Can I use your service to apply to an academic program?

    Yes. You are welcome to use our Applications feature to apply to an academic program. We recommend first confirming with the program administrator that it is an acceptable way to apply. To start the application, all you have to do is click Applications under the folder icon in the top navigation, and then click the green New Application button. After you fill out and save the information requested on the new application form, a tutorial will walk you through the steps to compile your application material. If the tutorial doesn’t start, click the Show Tutorial link located at the top right of the page. If you need further assistance, please feel free to contact support through the e-mail form located on the Feedback page. A team member will get back to you as soon as possible.

  12. Can I print my application out and mail it?

    Yes, except for LORs, since they are sent directly to the employer due to confidentiality requirements.

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Jobs

  1. Where can I find my saved jobs from The Chronicle (Chronicle.com)?

    You can find these by navigating to Saved Jobs under Job Tools on your Chronicle account page.

  2. How do I save a job?

    To save a job, click a job posting and then click the gray Save button located on the left directly underneath the heading. Please note that you must be logged in to save a job to your account.

  3. Where can I find my list of saved jobs?

    Jobs that you save on Vitae are located under Saved Jobs on the Find Jobs page, or by clicking Saved Jobs under the dossier (folder) icon in the navigation bar.

  4. Where can I find my saved searches (job alerts) from The Chronicle (Chronicle.com)?

    You may find your job alerts from The Chronicle under Saved Searches on the Find Jobs page, or by clicking Saved Searches under the dossier (folder) icon in the navigation bar.

  5. How do I create saved searches (job alerts)?

    To create a job alert, first conduct a job search. Then click the Get Email Alerts button located at the top right of the page. Enter a name for your search and select your preferred e-mail alert frequency, then click Save.

  6. Where can I manage my saved searches (job alerts)?

    You can manage your saved searches by clicking View All under Saved Searches on the Find Jobs page, or by clicking Saved Searches under the dossier (folder) icon in the navigation bar.

  7. How do I get job-search results that are relevant to my search descriptors?

    In order to get jobs results relevant to your query, enter a search descriptor as the keyword and click Search Jobs. Then click the Relevance link located at the top right of your page of job results.

  8. Where do I go to post a job ad?

    To post a job ad, please go here: careers.chronicle.com If you need further assistance on placing your job ad, please contact jobs@chronicle.com. An advertising associate will be able to assist you.

  9. Where do I go to manage/edit job ads I've submitted for posting?

    Please navigate to the log in page here: careers.chronicle.com. If you need further assistance on logging in to manage/edit your job ads, please contact jobs@chronicle.com. An advertising associate will be able to assist you.

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Editorial

Submission Guidelines:
  1. Do you accept submissions?

    We welcome submissions about topics as varied as getting a job, managing your career, doing your job better, navigating the workplace, and considering the future of higher education, among others. We seek sharp, compelling pieces that draw on personal experiences to offer specific advice and solutions that readers can use.

  2. What are your length requirements?

    Our columns are between 800-1,300 words.

  3. Where do I send my submission?

    Please send your submission to editorial@chroniclevitae.com either by pasting it into an e-mail or sending it as an attachment in Word.

Permissions and Reprints:
  1. What is your policy for use of ChronicleVitae.com content? And how do I obtain permissions?

    We prefer that other organizations link to articles on our site rather than reproducing them online. Permission is not required for linking. Permission is not required for sending an occasional copy of an article to a few people. Articles on ChronicleVitae.com contain an e-mail button for your use. Permission is required to post Vitae articles, or the contents of Vitae e-mail reports, on websites, newsgroups, or electronic mailing lists (either restricted or general). Permission is required to reprint articles for hard copy distribution. Content must be for nonprofit use only and appropriate credit must be given. Articles must be reprinted in their entirety. Please e-mail our editorial team at editorial@chroniclevitae.com to request permission for use of content. Let us know how you plan to use the content and how widely you intend to redistribute it.

  2. How do I obtain permissions and purchase bulk reprints of Vitae content as it appears in The Chronicle of Higher Education in print?

    Permission is required to reprint articles from The Chronicle. Appropriate credit must be given. Articles must be reprinted in their entirety. For permissions and to place bulk orders (100 or more) of custom professional reprints in hard copy, contact The YGS Group at 800-290-5460 x100. Or, e-mail your request to chroniclereprints@theygsgroup.com.

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Support

  1. Whom do I contact if I have a technical issue?

    Please send your request for help through the e-mail form located on the Feedback page. A team member will get back to you as soon as possible.

  2. Whom do I contact to send feedback or suggestions?

    We welcome your feedback! Please send all feedback and suggestions through the e-mail form located on the Feedback page.

  3. I have a separate e-mail address from Vitae that I use for accessing Chronicle.com content. But when I try to log in to Vitae, I keep getting a signup page with my Chronicle credentials.

    We’re sorry you’ve been experiencing this problem. You may be still logged in on Chronicle.com. Please try logging out, and then go back to ChronicleVitae.com to log in with your Vitae credentials. If that doesn’t work, please try clearing your browser's cache and cookies. Not sure how to do this? Go here to learn how. If the issue persists, contact support through the e-mail form located on the Feedback page. A team member will get back to you as soon as possible.

  4. I am a subscriber to The Chronicle of Higher Education. After I log into Vitae I am unable to access the premium content on Chronicle.com.

    When you create an account on Vitae, a mirror of that account is created on Chronicle.com. So if you created your Vitae account by using a different e-mail address from the one associated with your active Chronicle subscription, a new account was created with the alternate address. Please check your e-mail address on the My Account page of Chronicle.com to confirm it is the one associated with your subscription. If not, log out and then log back in using the e-mail address associated with your Chronicle subscription so you can access premium content.

  5. My institution has a subscription to The Chronicle of Higher Education (Chronicle.com). After I log in to Vitae, I am unable to access the premium content on Chronicle.com.

    When you create an account on Vitae, a mirror of that account is created on Chronicle.com. So if you created your Vitae account with a different e-mail address from the one associated with the Chronicle account that is authorized to access your institutional subscription, a new Chronicle account was created with the alternate address. Please check your e-mail address on the My Account page of Chronicle.com to confirm it is the one associated with your subscription. If not, log out and then log back in with the e-mail address associated with your institution’s subscription so you can access premium content.

  6. Was Vitae affected by the Heartbleed bug?

    It is unlikely that Vitae was compromised as a result of the Heartbleed bug. As soon as we became aware of the Heartbleed problem, we moved quickly to address any potential risks with OpenSSL and updated our security certificates. While it is not necessary for you to reset your Vitae password, given these security measures we've taken, you may still choose to do so, especially if you use the same password on multiple sites.

    For more information read The 'Heartbleed' Bug and How Internet Users Can Protect Themselves from The Chronicle of Higher Education.

  7. How do I delete my Vitae account?

    To delete your account, email a request to support@chroniclevitae.com or submit it via the Feedback Page. Please be sure to include the email address associated with your account.

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Applicants Applying with Vitae via an Institution’s Website

  1. Why should I use Vitae?

    Vitae is the fast-growing academic community from The Chronicle of Higher Education designed just for faculty and administrators. Vitae offers you access to free career management tools, including a dossier service; the best jobs; candid advice; and an active community to help you succeed at every stage in your career. Want to know more? Please check out our About Us page.

  2. Why should I apply with Vitae?

    Answering the same questions on institutional applications over and over again is time consuming. When you apply with Vitae, you answer these questions once and add your professional documents to your free dossier. Then, every time you apply for a job with Vitae, your information will automatically appear in the new application. You can also transfer your dossier documents from Vitae into the application.

  3. How long will it take to apply with Vitae?

    Applying with Vitae is quick and easy. After creating an account, you will be asked some of the questions that appear most frequently on job applications. Once you’ve answered these questions in Vitae, your answers will automatically appear in any application for which you authorize the use of your Vitae account.

  4. Can I tailor my information and documents to the position?

    Yes. You can modify the information on the application site before submitting it. You can also change the information stored in Vitae at any time. Dossier storage space is unlimited, so you can upload and manage as many versions of your application documents as you’d like.

  5. Are my private information and profile visible to the public?

    Vitae takes your privacy seriously. We provide several options to help you control the privacy of your profile. Here’s an overview of who can see what and how you can change that.

    Overview

    • When you create an account, the following basic information is public: your name, your current position, and your current employer. You can control who can and cannot view all other information in your profile with our easy-to-use privacy controls.
    • None of your dossier documents are publicly visible.
    • None of your contact information (address, phone number, and e-mail address) is publicly visible.

    Privacy Controls

    • Access to privacy controls is located in the Settings menu, under the gear icon. Simply select your sharing preferences and click Save.
    • Your profile overview—the space, located at the top of your profile, that contains your name, position, and employer—cannot be adjusted in your privacy settings.
  6. Can my job-hunting activity on Vitae be seen by others? Will updating my profile clue my employer in that I’m looking for a position?

    No. Only your basic profile information is public. Any job-searching or job-application activity that you undertake will remain private. Only your social activity—the users you follow and your status updates—can be seen by others, and you can control who sees that social activity by changing your privacy settings.

  7. How will my information be used? Who will have access?

    Vitae does not share your information with third parties without your permission. For further details on how your data is used, please view our Privacy Policy.

  8. Whom do I contact if I have support questions?

    Please contact support@chroniclevitae.com and a member of our support team will be able to assist you.

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